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Comfort Suites Michigan Avenue / Loop
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Reviews (1,961)
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All reviewswasher and dryerfull kitchenmichigan avethe rivergreat locationliving roommillennium parkdowntown chicagobreakfast roomfree breakfasthuge roomthe magnificent milewithin walking distancenavy pieryogurtart institutewrigley building
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1,557 - 1,562 of 1,961 reviews
Reviewed 30 July 2011

Perfect location, nice friendly service, and clean rooms at a decent price...what else do you want? Two minor drawbacks are you have to valet at nearby "Hard Rock Hotel" which is just around corner and there are few amenities on site (such as resturant/bar).

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Drinkwater11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 31 July 2011

Thanks for the review, we enjoyed hosting you and reading your feedback. We look forward to welcoming you back.

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Reviewed 28 July 2011

The week of July 17, 2011 our family had the opportunity to stay here. The front desk was most helpful in everything we needed. We have no complaints at all. A very nice breakfast was provided every morning, and we were always able to find a table. The front desk people are superb....they were able to guide us to whatever bus stops we needed. We bought the city bus pass for 3 days, for around 15.00 and we went all over Chicago. We also took advantage of the City Pass which got us into 5 venues, the Planetarium, Field Museum, Museum of Science and Industry, the Shedd Aquarium and the Skydeck at the Willis Tower, This also provided us with no waiting in lines! Our suite was huge, with a full size fridge, washer and dryer,stove and microwave oven. It's right near the Michigan Ave Bridge. You won't go wrong in chosing this hotel. We'll be back!

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank sombrero6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 29 July 2011

We are so pleased you chose our hotel to host your family. I enjoyed reading on how friendly our front desk was and that you enjoyed our complimentary full breakfast and our city center location. We cannot wait to welcome you back!

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Reviewed 28 July 2011

Location is absolutely the greatest selling point with this hotel. Right on Michigan Ave on the south end of the Magnificent Mile. Hotel shows relatively new, clean, and organized. Rooms are of the generous size and come with kitchen and laundry included. We had the double queen bed suite and the main room with both beds still had ample room left over to move around. Service was great, called for help with toilet and more towels and both were handled within 10 minutes of calling.
Now the "not so good" criticisms. Parking only available offsite. Several nearby secure spots are available but nothing less than $35/ day self parking. No stopping on Michigan ave, so hauling your gear is required. Bathroom was the smallest i've encountered ever. Could barely fit with room to spare and when you travel with 2 teenagers, it made for some careful coordinating shower times. Free breakfast, nothing is free without a price and that price is congestion and dealing with the throngs of other families with small out of control children all vying for some make your own waffles and toast. Like most free breakfast deals, timing your arrival to breakfast is a gamble so spare yourself the aggravation (unless it's just coffee you need) and go to the Corner Bakery Cafe around the corner and really enjoy a satisfying start to your day.
Overall, the location and room size wins over the other minor problems and I would recommend this hotel easily.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank RoscoToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 28 July 2011

The staff thanks you for your recent stay and for your review. We are thrilled you would recommend us to others and that you enjoyed our location that is convenient to Chicago's best attractions. I was happy to learn our staff was quick to respond and that you enjoyed the size of your spacious suite along with our modern in room features. Please see us again soon.

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Reviewed 27 July 2011

The hotel was super nice and the staff was incredible. The room was very clean and lovely! Had a wonderful time and Can't wait to go back soon.

  • Stayed: August 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank ssa002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 28 July 2011

Thank you for the kind comments and for your recent stay with us, we also hope you will come visit our spacious and conveniently located hotel again soon.

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Reviewed 27 July 2011

Comfort Suites was among the most affordable choices in downtown Chicago. We ultimately chose it for the convenient location. After being in Chicago for a week, we now realize how convenient the location truly is. There are not many hotels in Chicago that are actually on North Michigan Ave. With the Comfort Suite, you walk out the door and you are right on North Michigan about a hundred yards south of the Chicago River, with hundreds of restaurants and hundreds of shops within an easy, interesting, safe, walk. Also huge in our consideration was the spacious room. We were staying a week (family of three) and the extra space made the time in the hotel much more relaxing. Each suite has a kitchen and a washer/dryer. The washer/dryer was a Godsend. There may be other hotels in downtown Chicago that offer a washer and dryer in each room, but I couldn't find them. Comfort Suites my be unique in that regard. Some hotels offer laundry service, with the associate cost. At Comfort Suite, you can do it yourself - at your convenience. The room was very clean, as were the common areas. The breakfast was as expected. The staff was friendly and considerate. Should we ever again need a hotel in downtown Chicago, the Comfort Suites at North Michigan Ave will be our first choice. We were on the 18th floor in a corner room and had some great city views.

Room Tip: There would be less waiting for elevators on the lower floors. Generally the wait wasn't too bad.
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thither47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 28 July 2011

I very much enjoyed reading your review and we thank you for the your business. You're right we are one of the few hotels on North Michigan Avenue. I was pleased to learn our staff was accommodating and helpful and that you enjoyed your roomy suite with our sweeping views. Please come see us again soon.

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