I stayed here – with my family in tow (1 wife and 2 sons) – while attending a seminar in Chicago. I was looking for a good value and a place spacious enough to accommodate all of us. What I found was an good value, lots of space and a great location. We stayed in a suite which had two Queen beds which included a full kitchen and a washer/dryer combo.
-FREE WiFi (not something you always get in downtown Chicago)
-GREAT location – it was a half-block from the river and within walking distance to the majority of downtown attractions (Navy Pier, Milennium Park, Chicago Art Institute, Magnificent Mile) and plenty of restaurants. It was close to mass transit lines
-Standard free breakfast which was adequate
-When we arrived we found the duvet cover on one of the beds and the fitted sheet on the other bed to be stained. After visiting the front desk, a housekeeper was sent up to change both.
-The sponge left at the kitchen sink had been used (it was stained.)
-The non-slip lining of the tub was old and peeling away around the drain.
-The room was not vacuumed daily.
-When towels were replaced the first day, no washcloths were left. We had to go to the front desk to get some.
-$37/day charge for valet parking. They share valet service with the Hard Rock Hotel so finding the actual drop-off point was very difficult upon arriving in the city. We even called the -Comfort Suites front desk as we were driving around and were given inaccurate directions. When you see the Hard Rock valet area, STOP, this is the place you need to be to drop off your car.
As others have mentioned, this is not the most up-to-date or luxurious option, but it is great for families on a budget and business travelers needing a no-frills, extended stay room downtown.
- Official Description (provided by the hotel):
- Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more less
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- Also Known As:
- Comfort Hotel Chicago
- Comfort Suites Chicago
- Chicago Comfort Suites