We loved our stay at Comfort Suites. The room was amazing. We stayed on the 22nd floor facing Michigan Ave. Beautiful view of the city. The room was exactly what we requested. Staff was friendly and very accommodating. We had a few issues with the kitchen track lighting and a bedroom light-the staff sent up maintenance and they arrived immediately and they fixed the problem. Also the sofa sleeper had a problem with the mattress and they sent up a cot to try and fix the situation. It did not resolve the problem due to an uncomfortable cot. We spoke to the front desk staff the next morning and they quickly switched out our room and moved us into the executive suite on the 25th floor. They moved over our luggage while we were out enjoying the city and also called us to tell us when the new room was available. Staff was the best we have ever experienced. We travel frequently and have never had this type of service. We will definitely be back in the spring. We loved our stay!!!!
- Official Description (provided by the hotel):
- Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more less
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- Also Known As:
- Comfort Hotel Chicago
- Comfort Suites Chicago
- Chicago Comfort Suites