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Comfort Suites Michigan Avenue / Loop
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Reviews (1,967)
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All reviewswasher and dryerfull kitchenmichigan avethe rivergreat locationliving roommillennium parkdowntown chicagobreakfast roomfree breakfasthuge roomthe magnificent milewithin walking distancenavy pieryogurtart institutewrigley building
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1,039 - 1,044 of 1,967 reviews
Reviewed 15 March 2014

The friendly and helpful staff are one of the outstanding features of this hotel. Nancy and Amanda in particular were not only helpful but went above and beyond, slipping a Congratulations note under the door when our son got an award. The hotel is in a great location, convenient to all the interesting sites, shopping and restaurants in downtown Chicago. When we had trouble with the refrigerator in our room, staff promptly replaced it with another refrigerator. Our suite (queen double) was spacious and clean; there was plenty of room for the 3 of us (husband, adult son and myself.) I would recommend this hotel to travelers, and prepare for a friendly welcome from the staff!

Room Tip: Get a room on an upper floor facing Michigan Ave for a wonderful view of the city.
  • Stayed: March 2014, travelled with family
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Thank luvmymolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Indeed we do have friendly and helpful staff here at the Comfort Suites Chicago. I'm glad to hear that your son got a special little recognition reward for his accomplishment.

Daniel J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

Get one of the corner rooms that overlooks Michigan Ave and you wont be disappointed with the views, large king bed, or washer/dryer in the room. It is a great location and you get much more compared to how much you will spend at a 5 star hotel...Will definitely stay here anytime i am in Chicago!

  • Stayed: December 2013, travelled as a couple
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Thank devilpup88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Thank you for your lovely review. I agree that the corner rooms have amazing views and we strive to offer the best possible customer service that we can.

Daniel J.

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Reviewed 7 March 2014

I stayed here for business for four nights. The hospitality of the staff, every single person from front desk to housekeeping, was fantastic!! The room was incredibly large and clean with plenty of storage space. It would be very easy to stay here long term or bring a family!
The location was ideal. I went south each morning for business and north each evening for entertainment. Our room was clean, the heat worked great, nice hot water and overall excellent stop.

Room Tip: Our room surrounded the elevator shaft. We turned our heat from "auto" to "fan" all night to drown out the clanking elevator. Once we did that, I never noticed the elevator sound again.
  • Stayed: February 2014, travelled on business
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Thank Naep4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Thank you for staying with us and we welcome you back on a future stay.

Daniel J.

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Reviewed 28 February 2014

My husband and I are local, but we stayed here with friends from out of town in order to celebrate a 50th birthday party downtown. We found the quality for the price, for a Michigan Ave hotel were unbeatable. We had a gorgeous view of the river from our windows as well. The staff was very friendly and helpful.

The lobby is cozy and reminded me of some of the European hotels we have stayed. Our room had a kitchen and laundry which was handy for our "pre-party" group. All in all, a great weekend stay!

Room Tip: NE side corner, balcony rooms.
  • Stayed: February 2014, travelled as a couple
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1  Thank H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 16 April 2014

Delighted you enjoyed our rooms. I agree that we are cozy like many European hotels.

Daniel J.

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Reviewed 28 February 2014

This is my fifth trip to this hotel in four years. Each time I stay at least three weeks so I really get to know everyone.. The entire staff makes me feel at home. The location is perfect. Anyone wanting to use the CTA can feel at ease because the location makes it simple. The best part of this hotel is the washer and dryer in every room. If you need to stay in Chicago for more than a quick trip, this is a necessity and very difficult to find in downtown Chicago. The rooms are spacious with living space and kitchens. The hotel provides breakfast every morning and coffee 24/7. The staff is top notch. The housekeepers, maintenance and front desk are always willing to help and say hello. Working the night shift at a hotel is a tough job but David and Raul seem to handle things just fine. They are friendly and fun to talk to and seem to enjoy their jobs. I highly recommend this hotel to anyone that wants to be in the middle of the action but feel like you are coming home at the end of the day.

  • Stayed: February 2014, travelled solo
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2  Thank Mari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 12 April 2014

We are glad you have been making us your "home away from home" during your trips to Chicago. We are looking forward to your return trip with us.

Daniel J.

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