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“The Perfect Location & Outstanding Services!”

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Comfort Suites Michigan Avenue / Loop
Ranked #53 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 25 March 2014 via mobile

Super sized and nice suites. You are going to enjoy their courtesy hot breakfast, with a welcome smile of Mrs. Nedeljka.
The entire staff is nice and polite. My special thank you to Nancy at the Front Desk.
Antenor

  • Stayed: March 2014
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2  Thank A p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 19 April 2014

I see you made two reviews, thank you very much for spending the time. I will be sure to let Nancy and Nadeljka know that you appreciate the service that they give to our special guests like yourself.

Daniel J.

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Reviewed 25 March 2014 via mobile

It feels great to be back at the Comfort Suites Chicago. The location is perfect! The service is very good. Courtesy breakfast as lots of options and Mrs. Nedeljka always welcomes you with a smile. The entire staff is nice and my special thank you to Nancy for changing my check in date.
There is no Room Service and restaurant but the rooms are super sized with a real kitchen.
You can even cook you want so.
I strongly recommend this hotel.
Thank you.
Antenor

  • Stayed: March 2014
    • Value
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1  Thank A p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 19 April 2014

Thank you Mr. Antenor for your nice review. Nadeljka is a super asset for the hotel and loves greeting people upon entering the breakfast area.

We hope to see you soon at the Comfort Suites Michigan Avenue.

Daniel J.

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Reviewed 22 March 2014 via mobile

Great place to stay! Great staff, location, not that expensive and large rooms. Strongly recomend!

We asked for a upgrade for our honeymoon and they gave us an awesome room!!!

Staff helped with everything we needed and made us fell like home!

Stayed: March 2014
Thank Schockmx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Congratulation on your marriage!!!

I'm glad you enjoyed your stay and enjoyed the upgraded room.

Daniel J.

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Reviewed 17 March 2014

My wife and I do a fair amount of traveling and I never write reviews, partially because very few people go as far out of their way to make a pleasant stay. The last place you would expect to find the the most pleasant people would be in the big city of Chicago, right here at the Comfort Suites, Chicago. Nader, met us at the front door of the hotel, personally directed us where to park our vehicle, Greeted us with a friendly smile, happy attitude and sense of humor. You couldn't ask for more. But not to end there, he called shortly after we settled in our room checked on us to ensure we were satisfied with the room. He arranged deliveries right to our room the next day and always, always warmed us with his charm and humor. Very genuine. Amanda was also very helpful and pleasant and we just enjoyed our whole stay. Very memorable for us. The room was also very nice, clean and spacious for downtown.

Room Tip: Our corner room had on the north east side of the building and higher up had great views of the rive...
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  • Stayed: March 2014, travelled as a couple
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Thank Bart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

I am so glad we made several WOW moments for you during your recent stay with us. Nader and Amanda are two of our greatest assets and we appreciate that they made a lasting impression to you. Reviews like yours do go a long way in helping motivate all staff members.

Thank you for your review and please come back when you are in Chicago and stay with us again.

Daniel J.

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Reviewed 15 March 2014

The friendly and helpful staff are one of the outstanding features of this hotel. Nancy and Amanda in particular were not only helpful but went above and beyond, slipping a Congratulations note under the door when our son got an award. The hotel is in a great location, convenient to all the interesting sites, shopping and restaurants in downtown Chicago. When we had trouble with the refrigerator in our room, staff promptly replaced it with another refrigerator. Our suite (queen double) was spacious and clean; there was plenty of room for the 3 of us (husband, adult son and myself.) I would recommend this hotel to travelers, and prepare for a friendly welcome from the staff!

Room Tip: Get a room on an upper floor facing Michigan Ave for a wonderful view of the city.
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  • Stayed: March 2014, travelled with family
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Thank luvmymolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Indeed we do have friendly and helpful staff here at the Comfort Suites Chicago. I'm glad to hear that your son got a special little recognition reward for his accomplishment.

Daniel J.

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Reviewed 12 March 2014

Get one of the corner rooms that overlooks Michigan Ave and you wont be disappointed with the views, large king bed, or washer/dryer in the room. It is a great location and you get much more compared to how much you will spend at a 5 star hotel...Will definitely stay here anytime i am in Chicago!

  • Stayed: December 2013, travelled as a couple
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Thank devilpup88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Thank you for your lovely review. I agree that the corner rooms have amazing views and we strive to offer the best possible customer service that we can.

Daniel J.

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Reviewed 7 March 2014

I stayed here for business for four nights. The hospitality of the staff, every single person from front desk to housekeeping, was fantastic!! The room was incredibly large and clean with plenty of storage space. It would be very easy to stay here long term or bring a family!
The location was ideal. I went south each morning for business and north each evening for entertainment. Our room was clean, the heat worked great, nice hot water and overall excellent stop.

Room Tip: Our room surrounded the elevator shaft. We turned our heat from "auto" to "fan"...
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  • Stayed: February 2014, travelled on business
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Thank Naep4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded 17 April 2014

Thank you for staying with us and we welcome you back on a future stay.

Daniel J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#36 Family Hotel in Chicago
#45 Business Hotel in Chicago
Price Range: £65 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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