The staff is very friendly and helpful. Most imporant is the quality of the hotel and value, to have a suite with all amenities along Michigan Ave. is a great deal!More
The staff is very friendly and helpful. Most imporant is the quality of the hotel and value, to have a suite with all amenities along Michigan Ave. is a great deal!MoreShow less
The staff of the Comfort Suites thanks you for your review and kind comments. I am so glad that you find great value in our all suite Michigan Avenue hotel and find our staff friendly and helpful. We hope to have you back as our guest in the future.
Loved this hotel - all the staff were extremely friendly and helpful. Our one bedroom suite was a great size, tastefully furnished and very clean.
Location-wise it was excellent - close walking distance to most attractions and right at the start of the Magnificent Mile.
Thank you for sharing your experience. I was so glad to read you enjoyed our spacious suites and our perfect downtown Chicago location. We look forward to welcoming you back!
This hotel has many advantages, but I would not stay here again unless they fix their Internet.
The first day the Ethernet cable was broke (there is no wireless internet in the rooms), but the second day I got a new one - and the second day it worked OK (although I prefer wireless, especially in a hotel room!).
The third day the internet was completely down, and only worked downstairs and not at all in the rooms.
The fourth day it was incredibly slow, and the fifth day it went down every now and then.
I think I lost about four, five hours of work just because the unreliable internet connection! In less than a week.
That is not acceptable in a business hotel!
Not in 2010.
And not in USA and downtown Chicago.
Although everything else was fine, I will not return until there is a wireless, functioning internet connection in the hotel.
We truly appreciate your feedback, I am sorry for the internet issues, we take this issue very seriously and will investigate this at once and ensure this does not happen in the future. We do hope you stay with us again, thank you.
The overall experience was fabulous. The room, the view of the city, the hospitality, the service was five stars. This was my first stay at a Comfort Suites and would stay there again.
We appreciate your review and comments. I am happy that our hotel and staff made you feel at home and we look forward to welcoming you back as our guest during your next trip.
The staff is the best I have ever experienced. To make it even better was fresh baked cookies.
Thank you so much for your review. We appreciate it! We hope to see you back again.
We chose this hotel for its location but we was amazed when we saw the studio! It was big and the view was spectacular from 22nd floor! It had a full kitchen including stove, dishes, pots, etc., 3 large closets, and even a washer and dryer! The staff was incredibly pleasant and helpful and the complimentary breakfast was great too!
Thank you for your review. I am so glad you enjoyed the features in your suite and the wonderful views. Our staff is so pleased that you found them helpful and friendly. We look forward to hosting you again!