I just stayed at the James for the first time. I was in Chicago on business, and wanted to stay at a non-businessy hotel. I loved the James. My room was spacious. The linens, comforter and pillow were super comfy. The turndown service, unexpected, was a great surprise. The staff was excellent from start to finish. I had one negative, and that was a less than wonderful room service meal. BUT, and this is KEY, the hotel handled the situation so professionally that I would definitely not let it keep me from staying here again. When I wrote and advised them about the meal, they immediately offered to remove it from my bill and apologized. Seeing as how most people had very good experiences with the room service meals, I'm thinking mine was probably a one off aberration. In any case, the hotel handled the situation so nicely that it reinforced the terrific impression I already had of the hotel and its staff. As an example, when i was leaving the hotel on a busy weekday morning, the doorperson not only was trying to help people get taxis, but was offering to get bottles of water for those who were waiting in line. Super friendly and nice staff. I will definitely stay again the next time I'm in Chicago.
- Official Description (provided by the hotel):
- An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and TravelUp so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel