We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location; friendly staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The James Chicago-Magnificent Mile
Ranked #53 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 1 July 2014

Seven-night, one person in a twin-bed room (upgraded at check-in from single- to king-size beds). Online booking with 20% discount
Location: less than a minute to the Magnificent Mile and major boutiques. Very central, with easy access to most of the major attractions in central Chicago, either by walking or public transport
Room: spacious, very clean, well-maintained with easy to use facilities. Amenities as expected. Well-stocked mini-bar
Staff: all very helpful and friendly, requests were seen to promptly or more quickly than expected; the concierge staff are almost like local travel agents, looking up, booking and printing tickets on my behalf
Dining: Burke's Primehouse provides the on-site and in-room dining menus, reputed to be the best steakhouse in Chicago. Food was very good
Communications: guests have access to complimentary wireless, which is apparently secure, but does not require separate log-in or passwords
Getting there: 45USD (including tip) for taxi from O'Hare Airport; also accessible via the 'L' train network, on the blue line, but the nearest blue line station is probably a 20-minute walk to the hotel, so best get a taxi from the station to the hotel (about 5USD)
Other: Hotel offers a complimentary town car for driving guests to locations within a 2-mile radius of the hotel. First-come, first-served basis. The hotel gym is also very well-equipped

Very happy with hotel experience, would definitely stay here again!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jyunkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 5 July 2014

Dear jyunkim,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate you for writing such a detailed review regarding all aspects of your stay, and I am truly delighted to hear that our car service, gym, and David Burke's Primehouse all attributed to an overall great experience. I have shared your compliments of the concierge team with them and how they assisted in making your trip to the city memorable. Most of all, it is an honor that you would return again and I hope that we will have the opportunity to welcome you back to The James soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,435)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,583 - 1,589 of 3,435 reviews

Reviewed 1 July 2014

to put it simply...this will be our go-to hotel when we stay in the city.
everything was sleek, clean and inviting. and the service was polite and accommodating. i really have a hard time finding any faults with this hotel.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kch44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 5 July 2014

Dear kch44,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that after your first visit, you will exclusively stay with us when in the city. We truly appreciate your loyalty to us and your generous compliments of our team. Thank you again for writing, and we look forward to welcoming you back to The James again soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

If you are looking for amazing service and a convenient location, The James Hotel is your best choice! The hotel is centrally located, has a courtesy car to take you anywhere within a 2 mile radius, and a delicious steakhouse for dining (as well as an amazing brunch).

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kimi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 5 July 2014

Dear Kimi M,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you enjoyed your visit, thanks to our complimentary car service, David Burke's Primehouse, and especially our amazing service. Your generous recommendation of us is truly appreciated and I sincerely hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Stayed here for a 4 day trip. Clean, stylish, great service, loved the rooms and the understated elegance. Great location, highly recommend this hotel and Asa designer I really appreciated the lack of clutter.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 4 July 2014

Dear Derek M,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you found our location convenient, and especially that you enjoyed the aesthetic throughout the entire hotel (quite a compliment coming from a professional, thank you!). I sincerely hope that your first visit will not be your last and hope to welcome you back to The James again soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

My husband and I just stayed at the James Chicago to celebrate our anniversary. Booking with a gift certificate proved to be a huge annoyance as you can't book with the reservation desk or the reservation number. With that being said, the hotel was pretty. The restaurant was really good and service was great. It's a nice hotel but I've stayed at nicer ones in the city at comparable rates.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kristin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 4 July 2014

Dear Kristin Z,

Thank you for taking the time to share your thoughts about your recent stay with us at The James Chicago. I apologize for any inconvenience you encountered while booking with a gift certificate, I appreciate your candid feedback so we can re-examine our current procedures to better suit our guests. I am honored that you spent your anniversary with us; thank you for including us on such a special occasion and I am glad that our service did not disappoint. It is never our goal for guests to leave and feel that their visit was not as great as others nearby, so I sincerely hope we will have another opportunity to welcome you back and exceed your expectations like you deserve.

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

We were greeted and checked in promptly in the late evening. All hotel staff were helpful with questions and luggage storage during day of check out. The in-room service was convenient for our late check-in. We enjoyed our short visit and would recommend this hotel.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 4 July 2014

Dear Laura W,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am glad that you had a great visit with us, thanks to our late night In-Room Dining, and especially our friendly team. I am honored by your recommendation of us to fellow travelers and hope we will welcome you back again soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

The location is superb central downtown Chicago, with a walking distance to everything. But the whole atmosphere and friendliness of the hotel makes you wanna comeback. The personel was very helpful and the room had all we desired.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ingmar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded 4 July 2014

Dear Ingmar A,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to receive your generous compliments of our superb location, but most of all, that the friendly service provided by our team makes you want to return. Thank you again and on behalf of the entire team, we look forward to welcoming you back to The James again soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
dana hotel and spa
#59 of 192 in Chicago
4,036 reviews
Gold Coast
Sofitel Chicago Magnificent Mile
Show Prices
Show Prices
Show Prices
Magnificent Mile
InterContinental Chicago Magnificent Mile
Downtown / The Loop
The Alise Chicago - A Staypineapple Hotel
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices

Been to The James Chicago-Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The James Chicago-Magnificent Mile

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#28 Family Hotel in Chicago
#33 Luxury Hotel in Chicago
Price Range: £93 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering a seamless way to discover our amenities and services. Experience locally-inspired, seasonal dishes - morning, noon and night at The James Kitchen + Bar. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as rotating artwork from local, national and international artists. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, MrandMrsSmith, LoveHolidays, Travel Republic (UK), Agoda, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your The James Chicago-Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing