This is a great boutique hotel with fun, modern rooms and a great location! We had a great time, however, when we arrived at the hotel I was informed that even though we had contacted the hotel and requested a non-smoking room (my wife is pregnant) that since we booked through Hotwire they were unable to accommodate the request. They then told us that we could have a non-smoking room if we were willing to upgrade (for a fee) - which basically said to me: "we have a non-smoking room...but not for you, since you booked through Hotwire." We ended up paying the fee (I didn't want my pregnant wife to be in a smoking area of the hotel) and got a room with two double beds (of course we had requested a King sized bed, but it was either that, or pay even more for a non-smoking king room).
Bottom line: this is a great hotel with a great location, but don't expect any decent service if not booked directly with the hotel (and based on their check-in service, I'm not sure if you'd even get good service if you did actually book through the hotel). I'm sure that there are better hotel choices, near Michigan Ave, where you'd get much better service...
- Official Description (provided by the hotel):
- An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more less
- Reservation Options:
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel