We stayed for 6 nights in November and the staff couldn't do enough for you. When we initially checked in they gave us a smoking room. We phoned the reception desk and they immediately sent someone up to show us a non-smoking room and moved us very quickly. They couldn't have done enough.
The hotel is in a excellent location and within easy walking distance of major attractions and excellent restaurants not to mention in the heart of magnificent mile.
From the reception staff to the door staff all were excellent and incredibly friendly. We talked to the door staff every day and they were very knowledgable with the area and gave us many recommendations for good restaurants and places to go.
We did eat in David Burke's Primehouse which is located in the hotel, and we did have a very disappointing dinner. I certainly wouldn't recommend the expense of eating at this restaurant, however, this had no reflection on our enjoyment of our stay at the James.
The hotel bar is very good with prompt and excellent service as well as some very nice cocktails.
We certainly wouldn't hesitate to recommend the James and would definitely return.
- Official Description (provided by the hotel):
- An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more less
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel