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Hampton Majestic Chicago Theatre District
Ranked #24 of 188 Hotels in Chicago
Certificate of Excellence
Birmingham, United States
1 review
“Nice stay.”
Reviewed 9 July 2014

We really enjoyed the complimentary breakfast. The hotel staff were personable and considerate. Fred, who works at the desk, gave us helpful suggestions for navigating Chicago and tips for the best museums and tours. Overall, we really enjoyed our stay at the Hampton Inn in the theatre district. It's also nice to be able to see a Broadway production in the same building.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, 10 July 2014
Jason P ,

Thank you for taking the time to reveiw your experience here with us at The Hampton Majestic. We appreciate your kind words and are happy to hear that we exceeded your expectations. Fred is an asset to our team. We are very fortunate to have Fred and many other leaders at our hotel that strive to go above and beyond for all our guests. We look forward to that day we get to host you again when your travels bring you back to Chicago. Thank you again and enjoy your weekend!

Sincerely,

Samantha A. Rice
Guest Experience Manager
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Traveller tips help you choose the right room.   Room tips (188)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

We were looking for a spur of the moment get away to Chicago on the Fourth of July weekend. Wanted a hotel in the middle of the action....hit the street and go! Prices were high for the hotels we knew and loved.....and other hotel prices were crazy high or reviews were unsettling. Found the Majestic and not only did we get a fantastic deal....the reviews sold us!! Booked and had a great experience. So close to shopping....great eats...Navy Pier....Millennium Park....Union Station....we walked everywhere! We were five hours early for check in and they offered to hold our bags or give us a King Bed Room. We opted for the room and it was perfect for the two of us. Super modern and super clean! Bed was super comfortable; bedding was clean...and actually even smelled clean. No amazing views....no fridge in our room...but neither mattered to us. We are on the go and leftovers would be thrown anyway. The building across the street was nice looking and better than looking an ally with dumpsters which we have had in prior hotels. Staff was really friendly, helpful and outgoing. We loved the security of needing a registration key card in order for the elevator to take you to the guest floors. We will stay again!

Room Tip: We think all the walls are good and thick! We slept in until 9:30 am; obviously never hearing a pee...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Troy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, 10 July 2014
Troy H ,

We all are so happy to hear that you enjoyed your 4th of July weekend here with us at The Hampton Majestic. We appreciate you taking the time to write such lovely comments on your experience with our team here. Each and every team member takes great pride in providing each guest with exceptional service making impact on their experiences. I will be sure to pass your kind words along to the rest of the team. We look forward to the day we get to welcome you back!

Graciously,

Samantha A. Rice
Guest Experience Manager
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Okemos, United States
1 review
Reviewed 6 July 2014

The hotel is in walking distance to the lake shore with Navy Pier, Shedd Aquarium, Art Museum and Field Museum as well as the Willis tower and the Chicago River. The staff was extremly helpful with a lot of suggestion what to do additional to the things we had already planned as well as how to avoid waiting times at the sights we planned to visit. We felt very welcome the whole time. The beds are very comfortable if you like soft mattresses. The rooms are spacious and clean. The breakfast is okay, fresh fruit was provided continuously, the items offered changed between the days, but the coffee and apple juice taste like the chlorinated Chicago water.

  • Stayed July 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
Thank Stefanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandiCartmill, Guest Services Agent at Hampton Majestic Chicago Theatre District, responded to this review, 7 July 2014
Dear Stefanie K,

Thank you for taking the time to review our hotel. Our location is one of the many pluses that we offer! It makes it easier for our guests to travel around easily even if they have never been to the city. We value our guest’s feedback, so we definitely take in consideration things that will satisfy you. We are happy to know that your experience with us was very comfortable, and hope to see you back here when you visit the city again!
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New York State
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 July 2014

Stayed for two nights during recent family vacation to Chicago. What everyone else says is true: clean, bright room, pleasant and helpful staff (Had small problem with bathroom and it was taken care of in minutes), great Loop location, easy walk to Millennium Park. Had room on high floor so street noise at a minimum. Quick elevators and enough of them and that's sometimes a problem in older buildings. Breakfast at key times does get crowded. Sam, the bell captain, was very helpful with cabs, dining recommendations etc. High value for the price, Would definitely return.

Room Tip: The 20-th floor double room I had featured 20-ft ceilings and was very spacious.
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  • Stayed June 2014, travelled with family
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Helpful?
Thank georgestayshome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandiCartmill, Guest Services Agent at Hampton Majestic Chicago Theatre District, responded to this review, 7 July 2014
Dear georgestayshome,
Thank you for responding to our hotel review. Most of all, we are happy to know that you and your family enjoyed your experience with us while visiting Chicago. Our staff is very happy to know that we could take care of all your needs while staying with us. We are always open to suggestions from our guests, as we know it gets quite busy during our breakfast hours. We will be sure to let Sam know how much you appreciated his helpfulness! We would love to have you all back when you visit again!
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Santa Rosa, California
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 July 2014

I have stayed at many Hampton Inns for business. This time for pleasure - family vacation to Chicago. I have to say that the staff at this Hampton far exceeded my expectations on all levels. From the bellman to front desk. They were extraordinarily friendly and went out of their way to ensure your needs were met. Case in point - upon arriving the first night asked about a local place to eat that was within easy walking distance. Front staff not only recommended a great Italian restaurant, but picked up the phone, made reservations and even sent over a complimentary appetizer while we were there! Seriously, no one does that at this price point. Another time I was having trouble with the hotel wifi, came down to the lobby with my IPAD to see if I could get better reception and the front desk staff came around looked at it and diagnosed the problem for me and fixed it! And another time, I needed a chocolate fix and they offered me some.... Can't get over that. Rooms were fine, breakfast fine (a tittle busy on the summer weekend - the breakfast area is not large). Only complaint was the charge for parking - $55 a night - steep - although I understand - I'm from the San Francisco area and have paid more. Overall, close to everything and if you want the loop area - this is a good choice. Kudos to the staff, they rock!

  • Stayed June 2014, travelled with family
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Helpful?
Thank TKD1BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, 7 July 2014
TKD1BB ,

Thank you so much for taking the time to review your recent experience here at The Hampton Majestic. I am so happy to hear that you enjoyed yourself and that we were able to exceed your expectations. We take hiring very serious here at our hotel. Our staff is exceptional and I wouldn't trade any one of them. It is our job to ensure that every guest each day receives great customer service. From the Bellman all the way to the General Manager I have to say we have star quality and It's lovely to hear such compliments from you. We hope we get the opportunity to welcome you back sometime soon. Have a great week ahead!

Graciously,

Samantha A. Rice
Guest Experience Manager
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Owensboro, Kentucky
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 July 2014

We wanted a hotel near theaters, the art museum, and public transportation. This hotel was the perfect choice, just 1/2 block off State St. We walked nearly anywhere we wanted to go, including the theater, the Willis Tower, the Art Institute, and the Magnificent Mile. A bus stop right around the corner got us to the Field Museum easily. A subway station for the blue line was around the corner in one direction and for the red line in the other direction, so getting to Wrigley Field was a breeze.
Our room was beautifully furnished with everything we needed (no refrigerator, of no importance to us). Breakfast was included, which is not the case in most downtown hotels, and it was the best hotel breakfast we've ever had -- lots of fresh fruit, a fine selection of hot dishes, and great coffee.
I can't say enough good things about the staff. Everyone we encountered was friendly and efficient. Checkin and checkout were easy. This will be our hotel of choice whenever we visit Chicago, and we've already recommended it to several friends.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MHS5744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Experience Manager at Hampton Majestic Chicago Theatre District, responded to this review, 3 July 2014
MHS5744 ,

Good afternoon! I just want to thank you for taking the time to review your recent experience with us here at The Hampton Inn Majestic. I am pleased to hear that you thoroughly enjoyed your time while in Chicago. As I am not surprised to hear about our fantastic staff it is always nice to know we all continue as a team to strive to exceed expectations. The truth about our team is that our individuals truly enjoy being here and making our guests feel at home.Thank you for recommending us to your family and friends. We look forward to welcoming you back soon! Make it a great 4th of July weekend!

Graciously,

Samantha A. Rice
Guest Experience Manager
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Dublin
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 30 June 2014

Stayed here on a Hilton Honors reward stay for 2 nights in early June. Given a room on the top floor. Room was fine and bed and pillows were comfortable. Arrived early and room was available which was a nice bonus. Hotel reception staff were pleasant. The free wi-fi was great to have as was the free breakfast. Hotel is a bit dated but good location makes up for. Would stay here again.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank notuslimited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross G, General Manager at Hampton Majestic Chicago Theatre District, responded to this review, 1 July 2014
Thanks for sharing your experience with the Hampton Majestic. I am happy to inform you that the hotel is in currently making some updates: we will be getting new guestroom & corridor carpet, new guestroom wall vinyl & new soft seating. This renovation will be complete by Fall of 2014.

We look forward to showing you the updated hotel the next time you are in Chicago.


Ross Guthrie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Majestic Chicago Theatre District

Property: Hampton Majestic Chicago Theatre District
Address: 22 W Monroe St, Chicago, IL 60603-2410
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#8 Family Hotel in Chicago
#19 Business Hotel in Chicago
#19 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Majestic Chicago Theatre District 3*
Number of rooms: 135
Official Description (provided by the hotel):
A contemporary hotel located in the heart of the Chicago Theatre District, our 135 well-appointed guest rooms offer travelers the Hampton experience that is known throughout the hospitality industry for giving guest a fantastic experience with Hamptonality. Our boutique style hotel offers a sophisticated blend of historic Chicago & cosmopolitan flair. While the Majestic Building’s original 1906-style architecture still embodies elements of its rich history, the hotel’s amenities are tailored for the 21st-century traveler. All our rooms are nonsmoking & feature complimentary internet access & our signature “Clean & Fresh” bed. Start your day with our complimentary “Hampton on the House” hot breakfast. Offered daily, our delicious, self-serve hot breakfast features a rotating hot item including all of your morning favorites from eggs, bacon or sausage. Each day you can enjoy make-your-own fresh waffles, cereals & pastries, seasonal fruit, juice & freshly brewed coffee.Our helpful staff looks forward to making your experience in Chicago a great one! ... more   less 
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Also Known As:
Hampton Inn Majestic Chicago Hotel Chicago
Hampton Inn Chicago
Chicago Hampton Inn

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