We booked a 'Deluxe Room' at the Ruby Room for a long weekend. We were extremely disappointed by our experience there. Things that would probably bother other travelers did not bother us: the stairs, no telephones/tv's, no room service, small bathroom, and checking in at the spa (yes, it's a bit awkward given the tight space amongst all the products but the staff is friendly and check-in is quick).
Room decor is Target & Ikea meets Shabby Chic & Yoga Ashram. Basically, it's a bizarre mix of cheap furniture and decor. There were other strange things about the room that made it seem half furnished: no nightstand on one side of the bed, no headboard, no cover on the duvet, etc. The bed linens are not 500 thread count as advertised (Note to owners: your customers have eyes and can read tags & many of us shop at Target too). There were fresh flowers in the room when we arrived but they were half dead...but a nice thought had it been executed properly.
-Comfortable bed despite not having a headboard
-Aveda products in the bathroom
-Convenient to 'El' and bus
-Convenient to restaurants
-Dirty (inch of dust underneath the bed w/ dust bunnies everywhere, coverlet was stained and no comforter cover)
-No WiFi as advertised. Direct internet connection was extremely slow.
-Paper thin walls (not so relaxing when you can hear everything around you)
Again, we were fully aware that this was not your typical hotel and we were ok with that. But for the price that we paid ($185 per night before taxes), we certainly expected a lot more and at the very least to get what was advertised. Save your money and stay somewhere else.
- Official Description (provided by the hotel):
- "Best in the City" - Chicago Magazine.Ruby Room Hotel & Spa is one of Chicago's most unique overnight destinations. Just 8 minutes from downtown, in the heart of historic Wicker Park's restaurant, shopping and nightlife scene.Modeled in the European tradition, Ruby Room is neither a hotel nor a traditional B&B. Our concept is that of relaxation. By design, we do not offer telephones or televisions. We do not offer 24 hour reception or bellman services. We make a practice of not entering your room during your stay, unless requested. Ruby Room is a historic property and does not offer an elevator. Please keep this in mind, if you or any of your guests have a challenge with mobility. What we do offer are outrageously comfortable pillow top mattresses with 500 thread count linens, large marble and glass showers, 4 of which are equipped with commercial steam units along with complimentary AVEDA products. Crown molding and fine woodworking throughout. Modern furniture peppered with antiques, new community kitchen, gorgeous garden with waterfall and all a part of a day spa, hair salon, yoga studio, two retail boutiques, 5,000 square foot health club and a serene healing sanctuary. If you're looking for something super clean and relaxing, we offer a restful room attached to a unique spa in a super cool neighborhood. Your peace is our passion. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ruby Room reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ruby Room Chicago
- Ruby Room Hotel Chicago