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“Quiet and Comfortable”

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House 5863 Bed & Breakfast
Ranked #13 of 22 Chicago B&B and Inns
Chicago
1 review
“Quiet and Comfortable”
5 of 5 bubbles Reviewed 30 October 2012

Stayed at House 5863 recently on a short business/vacation trip. Enjoyed ease of access and the quiest neighborhood. Met the owners shortly after my arrival (I arrived late in the evening and was provided with an access code to get into the B&B and nto my room). Asked for dinner recommendations and was very pleased with their choices. I like to read an the weekend that I was there was a beautiful fall day. I sat in the downstairs garden and enjoyed a fire that the owners had build in the garden area. Actually fell asleep for a bit... ha ha. Overall, enjoyed my stay and was glad to find a place close to the city, the trains and the Andersonville neighborhood. Was close to friends, the neighborhood and the trains to down town. Definitely on my menu of places to return to.

Room Tip: Room four is adjacent to the back deck and garden area.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
Thank you.. Please stay with us again!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
    19
    14
    5
    5
    4
See reviews for
7
16
5
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 bubbles Reviewed 23 October 2012

We booked a room at House 5863 two months in advance of our stay, and were told we have to pre-pay for the rooms. After we had paid, we received confirmation along with instruction on how to access the B&B and the room in the event that we arrived outside of normal hours.

Upon arriving at 6:00PM, we discovered the house to be unstaffed, and our room to be occupied. When we phoned the "emergency" number, we couldn't get anyone on the phone, so we left a message. We had flown from London, UK, mind you, and were travel weary and needing to make a 7:30PM show downtown.

After not getting a return call for 20 minutes or so, we tried again and got through to someone. She rather tersely said that she would look into it, and phone us back. After another 20 minutes or so when we hadn't heard back from anyone, we phoned the emergency number again. The woman, who identified herself as one of the proprietors, said she couldn't call back as she didn't have international dialing. She said she was on vacation but that her "roommate was around" and had let other people use the room without checking the online calendar. She asked if we could move the luggage to the waiting area and just take occupancy. These people had upacked, there were used towels around the room, dirty clothes, shoes, etc. I explained this and she said she could have someone there between 9:00pm and 10:00pm to clean the room and remove their belongings. Alternatively she offered a refund.

I pointed out that we had also missed a theatrical event for which we had purchased tickets due to this error, and I thought she should refund the cost of the tickets as well. She said she'd have to look into it, but could only promise a refund if we chose not to wait 2-3 hours for someone to come and sort it out.

As these other occupants now had keys to the room (the house is unstaffed apparently, and you get your room key only after entering the room using a security code), and there was no other accommodation available at House 5863, we were forced to seek other accommodation in Chicago on the Marathon Weekend. We have yet to receive an apology, let alone a refund.

In addition to not having been refunded, we incurred significant cost in a highly inflated room charge, we missed a theatrical even for which we could not obtain a refund or reimbursement for the tickets, not to mention the £3 per minute spent calling the proprietor to try to resolve the matter upon our arrival.

This was by far the worst experience I've had at a Bed & Breakfast, Hotel, Motel or other tourist accommodation.

  • Stayed October 2012, travelled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank SamuelCP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
We do apologize for this issue. We ask that guest check out before noon but some guest usually stay beyond their time. We check guest and checkout on a daily basis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 October 2012

House 5863 is a wonderful gem of hotel (i.e. bed and breakfast inn) located in the Andersonville neighborhood of Chicago. House 5863 is a quiet, clean, and quaint wonderful inn with most modern features that any large chained hotel will offer for their guest. The price was affordable as the accomodation was luxurious. The kitchen area offers everything in the sun that a professional, business, or leisure traveler need in their stay plus the living area has a modern business center with a laptop computer connected to the internet and printer for any business and professional printing demands.

The inn is safe and secured with most modern safety controls and devices plus House 5863 is located with reasonable walking distance from CTA Red and Purple Lines trains along CTA bus lines. In addition, the location of House 5863 in the Andersonville neighborhood of Chicago offers perfect environment of shops, restaurants, museums, theatres, and entertainment options (i.e. bars/lounges on the upper scale). House 5863 caters to all market segments of the leisure, professional, family, and business traveler.

Room Tip: Private bath rooms are very spacious and awesome
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
Thank you.. Please stay with us again!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
99 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

We stayed at 5863 for two nights in April 2012. We stayed in Room 1 which I understand is the best room. We were extremely satisfied and would certainly stay there if we ever visited Chicago again.
I intially chose 5863 because of the good reviews, mistakingly thinking it was near the city centre. After booking the room, I discovered my error, so I posed a question about the area on TA and got some rather negative comments. I was annoyed with myself for not checking those details first and to make matters worse, the cancellation policy of the establishment is quite severe so I resigned myself to the worst, consoling myself with the thought it would only be for two nights any way.
In the event, my fears were completely groundless.
Room 1 was very large and well appointed. We were more than satisfied.
The continental breakfast was more than adequate and there was an extensive selection of items to chose (for a self serve arrangement, don't confuse it with a buffet breakfast at a 5 star hotel).
As for the surrounding area, it seemed perfectly fine to me and met our needs perfectly for the two nights we were there.
We relied on public transportation and it was easy to walk to Thorndale station where the trains semed to run very regularly. If we had a car, I am not sure how I'd feel as there didn't seem to be a lot of parking spots.
We never saw the manager. I know some people don't like that sort of set up.
I suppose there are pros and cons about that. An intrusive or unfriendly innkeeper is certainly worse than no innkeeper at all. In this case, we experienced no issues of any kind so we didn't miss that interaction with the owner.
Over all, I would rate staying in Room 1 as a superior experience and have no hesitation recommending it to fellow travelers, especially if they welcome the opportunity to save money by not having a room down town.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chaucer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
Thank you.. Please stay with us again!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aston, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 April 2012

Visiting a friend for 2 nights who lives in Andersonville so I wanted to be close enough to her house. We arrived a little early and called, as the reservation suggested, to see if we could get in our room early. After several phone calls, we were still unable to reach anyone. We used the code we were given to open the door right at 3 and got in. There was no sign of the manager. We stayed in room 2 so we had the detached bath--bath met our needs (although the shower is a little tricky). Had problems with the shades in our room so we called the number in the in-room book and the number was disconnected. Finally got the manager via the other number (was probably a cell because he said he'd show up in 15 minutes which he did). The book also stated that we would have housekeeping service each day which only happened in the
bathroom. Also, still problems with the freezer/refrigerator like someone mentioned in their December 2011 review. Continental breakfast was fine. I sleep deeply which was fortunate because walls are paper thin. Suggestions: more towels, daily housekeeping, more visibility of manager and updated in room info. I'd stay here again only because it's a good value and I am not in the room much at all.

Room Tip: Pick room 2 and save money with detached bath
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dusscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
Thank you for your review.. We do apologize for having to hear other people.. We asked that if any guest are speaking to loudly.. particularly in the kitchen to let individuals know. Bed and Breakfast is a communal environment.. Most of the time we usually let guest know not to make to much noise after 10pm and before 8am. Housekeeping is there daily and usually change towels and make beds on a regular basis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 26 December 2011

The owners were notable by their absence. Continental do-it-yourself breakfast options included stale croissants, jelly in squeeze bottles, no butter and various bread that you pull out of the refrigerator. Powdered cream for the coffee. Five varieties of boxed cereal. Some fresh fruit. Cheap hot cocoa mix.

Cluttered, poorly designed bedroom. Wifi inoperative (until I reset the router.) Bathroom across the hall was cold. No housekeeping at all for the bedroom. Bathroom was unserviced the first day, then number of towels declined each day. Had to replace toilet paper on our own. Towel bar fell off of wall; not repaired during 4 night-stay. Fire extinguishers not inspected since 2009. Draconian refund policy.

Room Tip: Avoid the place entirely!
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
It's unfortunate you had a bad experience. All our food is checked daily, We continue to repair the items in rooms on a daily basis. Impossible to have fire extinguishers for more than a year shine fire marshals come out yearly to check them!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hernando, Florida
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 12 September 2011

Most B&B's try for cute and cluttered -- not the 5863! It was modern and clean and open and friendly! The beds were comfortable, the rooms open and airy. The bathrooms were spotless and large (the downside of a lot of B&Bs it that they had to cram a bathroom into a small space).
The owners were not obtrusive as so many B&B owners think they have to be. They were available though. No keys, the doors all had electronic combo locks -- your combo is mailed to you so there's no checkin procedure.
Nice deck oout back -- it overlooks an even nicer private garden with a fireplace (when I come back I'm planning on a evening cocktail down there!).

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank billcanoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
House5863, Owner at House 5863 Bed & Breakfast, responded to this review, 2 weeks ago
Thank you.. Please stay with us again!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about House 5863 Bed & Breakfast

Property: House 5863 Bed & Breakfast
Address: 5863 N Glenwood Ave, Chicago, IL 60660-3449
Region: United States > Illinois > Chicago
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #13 of 22 B&Bs / Inns in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — House 5863 Bed & Breakfast 3.5*
Number of rooms: 5
Official Description (provided by the hotel):
House 5863 is not your typical B&B. We are different. Here you will find no Victorian decor or rockers on a scenic porch. Rather, we are an urban, hip place to stay in the heart of Chicago's north side. Our style is contemporary comfort. Our rooms are clean, cool and most of all restive Our approach is more hands off than hands on. We focus on providing for all of your needs behind the scenes without disrupting your stay. Common areas are designed for casual living. The fully-equipped kitchen offers continental style breakfast with all the basics to allow you to serve yourself on your own schedule and at your own pace. Our garden and deck areas offer a quiet respite for relaxed joy. We offer five private guest rooms, each with its own private bath. Each room features a king-sized bed. All rooms are equipped with a flat panel television and free cable television and high-speed wireless internet access.All rooms sleep two guests. Room number 4 can accommodate an additional guest on a pull-out sofa for an additional guest charge. If you are traveling with children under the age of 7, please contact us before booking your reservation. All rooms and all private areas are non-smoking. ... more   less 
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