Booked a room recently at 2pm for a stay that same evening. The email confirmation never included codes for the front door or room. All calls to owner's cell phone went straight to voice mail so we used code from previous stay 2 years earlier for a different room than booked. (We needed to get our 70-yr old mother access to the room). This got the manager's attention as he said we would be charged a $51 upgrade fee for the new room and never offered anything close to an apology for his email confirmation system not performing as clearly indicated on his website.
Owner of house 5863 also is president of iMove apartment rental service. Check their reviews to get more perspective on reputation he carries:
- Official Description (provided by the hotel):
- House 5863 is not your typical B&B. We are different. Here you will find no Victorian decor or rockers on a scenic porch. Rather, we are an urban, hip place to stay in the heart of Chicago's north side. Our style is contemporary comfort. Our rooms are clean, cool and most of all restive Our approach is more hands off than hands on. We focus on providing for all of your needs behind the scenes without disrupting your stay. Common areas are designed for casual living. The fully-equipped kitchen offers continental style breakfast with all the basics to allow you to serve yourself on your own schedule and at your own pace. Our garden and deck areas offer a quiet respite for relaxed joy. We offer five private guest rooms, each with its own private bath. Each room features a king-sized bed. All rooms are equipped with a flat panel television and free cable television and high-speed wireless internet access.All rooms sleep two guests. Room number 4 can accommodate an additional guest on a pull-out sofa for an additional guest charge. If you are traveling with children under the age of 7, please contact us before booking your reservation. All rooms and all private areas are non-smoking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ebookers and Evoline ltd so you can book your House 5863 Bed & Breakfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.