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“Romantic getaway”

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Trump International Hotel & Tower Chicago
Ranked #31 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Romantic getaway”
Reviewed 11 July 2014

Awesome hotel with great amenities. Breakfast at Sixteen was awesome. Nadine went out of her way to straighten up our mixed up room situation when another snotty employee would not. Great views of river, lake, and city. Very romantic!

Room Tip: Ask for the highest floor available for optimal view.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank headrick3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 26 August 2014
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago for your romantic getaway and for taking the time to share your feedback on Trip Advisor. I am very pleased to read our team was able to assist in amending any inconvenience you had with your reservation and that ultimately you thoroughly enjoyed your stay. I look forward to welcoming your return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,512 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (638)
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English first
Grand Rapids, Michigan
1 review
Reviewed 9 July 2014

I must say that the people at Trump do their job very well nearly all the time and the facilities are first rate.
The room we booked was a king suite with a city view and it was spectacular. Very spacious and extremely clean with all the amenities including an espresso machine with the coffee and tea provided as well as a full kitchen(silverware included).
The wifi is included and is easy to access every time as well as an excellent HD TV. The housekeeping staff would turn down our room and have the "aquarium mode" on when we returned, as well as the lights turned down low...a nice relaxing touch to return to after a day in Chicago.
The only complaint I have concerns my response from the staff when asked if the alcohol could be removed from our room. I had initially emailed stating we were visiting to celebrate our anniversary and that we did not drink alcohol(code for "I'm a recovering alcoholic"). I then called a week prior to ask if the alcohol could be removed and the reply was "we could but there would be a fee involved". This was a little disheartening.
Despite my only complaint we would certainly recommend Trump to anyone and will be visiting again I'm certain.
One last note, the gym is fabulous and made my workout better than most while on vacation.
Highly recommend Trump and was worth what we paid.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tkerkstra73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 26 August 2014
Dear Guest,

I am delighted to read your appraisal of our team's efforts to ensure you had an enjoyable experience and that you found comfort and convenience in your room. Thank you for taking the time to share your comments and feedback of the wifi, turndown service, and other amenities you highlighted. We truly appreciate you recommending Trump International Hotel and Tower Chicago and I look forward to welcoming your return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 July 2014

We stayed at the Trump Hotel again and it still is wonderful. From the moment you arrive they really make you feel welcome and pampered. The accommodations are beautiful and everything is perfect. The location is great right along the Chicago River so it is convenient for the walking along the river, lake or Michigan Avenue. Didn't use the spa or exercise facilities but they are both fabulous. The restaurant has a beautiful view and of course great food. If you want to stay at one of the best hotels in Chicago this is the place.

Room Tip: All rooms are great it is just personal preference if you want a city view or a river/lake view.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank afamily04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 26 August 2014
Dear Guest,

I was happy to read you felt welcomed and pampered upon your arrival to Trump International Hotel and Tower Chicago. It is pleasing to read your appraisal of our facilities and property and to learn of your enjoyment of Sixteen and your overall experience. We look forward to the opportunity to welcome you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overland Park, Kansas, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2014

We visit Chicago around 3 or 4 times every year, and always stay at The Trump while we're there. In spite of it's associations with it's famed owner, the quality of the staff and the hotel/rooms is beyond compare. And it's just a delightful hotel to stay in! We love every room we've had the opportunity to stay in while there, but prefer the 1 bedroom suites when we can get them. The gym facilities are amazing; the food and drinks offered at both Rebar and Sixteen is all rave-worthy; the front doormen and front desk staff are all extremely accommodating and friendly. The views from every room, restaurant, and terrace are gorgeous. Highly recommend this hotel if you're looking for a great location in the loop!

Room Tip: We like the 1-bedroom suites, but honestly, even the studio suites are very spacious and comfortable...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 26 August 2014
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and for your continued loyalty to our hotel. I was pleased to read all of your positive feedback regarding your experience in our Fitness Center, Rebar and Sixteen as well as your interaction with our team. It is truly an honor to learn Trump Chicago is your home away from home and we certainly look forward to welcoming your return soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Illinois
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2014

We had a great experience at the Trump, It is a top rate facility and the staff is very professional and accopmodating. The view of either the river or the city is breathtaking from an upper floor. It has a great central location, too. I highly recommend it.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 19 August 2014
Dear Guest,

Thank you for posting a review of your recent experience at Trump International Hotel and Tower Chicago on Trip Advisor. I am delighted to read your appraisal of our facilities and team, and we appreciate you recommending our hotel. I look forward to the opportunity to welcome your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 July 2014 via mobile

My husband, two teenage kids and myself stayed here over the 4th of July weekend. We had a wonderful 900 square foot room on the 14 the floor spa level. King bed with a roll out couch and we ordered up a rollaway. Plenty of room for all of us. We had spectacular views of the river and the city. We were even able to watch fireworks on navy pier from our room. Super comfortable bed and super clean room with all the amenities. Loved the tv in the mirror in the bathroom! We used the work out room on our floor that had awesome views as you ran on the treadmill. Dry sauna, steam room, showers, pool, towels, blow dryers, toiletries etc. all for guest use at no extra cost! We will definitely stay here when we come back to chicago.

Stayed July 2014, travelled with family
Helpful?
Thank V S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 19 August 2014
Dear Guest,

I am happy to read your family enjoyed your recent stay at Trump International Hotel and Tower Chicago. Thank you for taking the time to share you experience in and out of your room and for highlighting your family's favorite amenities and features. We certainly look forward to welcoming you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 July 2014

Wow, the room was fantastic, above expectations really, and the location was really great. I was a little disappointed by the service in sixteen and the outdoor cafe though. While the staff were friendly, they were a bit slow and during breakfast, we felt a bit "ignored". Overall experience however was still very positive and I'd recommend this location to anyone.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, 15 August 2014
Dear Guest,

I am thrilled to read your review of your recent stay at Trump International Hotel and Tower Chicago and to learn that your stay was fantastic and above expectations. Thank you for sharing your comments regarding Sixteen and the Terrace as I will be sure to take your feedback onboard as an opportunity for improvement. We appreciate you recommending our hotel and look forward to welcoming your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel & Tower Chicago

Property: Trump International Hotel & Tower Chicago
Address: 401 N. Wabash Avenue, Chicago, IL 60611-3583
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Family Hotel in Chicago
#11 Romantic Hotel in Chicago
#12 Spa Hotel in Chicago
#14 Green Hotel in Chicago
#22 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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