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“The best hotel we have stayed in Chicago”

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Trump International Hotel & Tower Chicago
Ranked #26 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed 16 August 2014

What a great hotel. Our room, overlooking the river and lake, was large, comfortable, and most importantly, very quiet. The service first class throughout and when we did have a minor issue it was dealt with quickly and efficiently by the management. (We had a poor meal on the terrace at dinner.)

We enjoyed late breakfasts in the restaurant where the food was good and the service formal yet relaxed. The swimming pool and spa were of a high standard and never busy.

We did consider other five star hotels but were very pleased with our choice. (The Langham is just behind TT so I asked to see room there. A very helpful lady on reception showed me a room but I preferred the Trump although the lobby area is much nicer at the Langham.)

Should we visit Chicago again I would only stay at Trump Tower.

The two best meals we had in Chicago were at GT Fish and Oyster and Eately

Room Tip: Overlooking the lake
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  • Stayed: May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank DRMEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago. I appreciate you taking the time to share your experience on Trip Advisor and highlight the hotel features you enjoyed the most including the views from your room, breakfast in Sixteen and the pool and Spa at Trump. Thank you for your recommendation; we look forward to the opportunity to welcome you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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1,301 - 1,307 of 2,746 reviews

Reviewed 16 August 2014

I reserved a room at the Trump Hotel through our company's website before I visited Chicago this week. They had a negotiated room rate that seemed "reasonable" for a Trump property and based on other hotels in the Mag Mile area. I got in relatively late and the check-in was very efficient. When I arrived in my room, I had to recheck the rate on my travel reservation because the room was huge and on a corner with a magnificent view of the river. I later found out that I was upgraded - now I'm spoiled however - so I'll definitely be back.
As you would expect - service was first class throughout and the attention the smallest detail was magnificent.
For those that like to workout - ask for a room on one of the "Spa floors". That will put you on the same for as the first class gym facility.

Room Tip: If you like to work out in first class facilities - ask for a room on one of the Spa floors.
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  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank RedSooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

I am pleased to read your enjoyed your first experience at Trump International Hotel and Tower Chicago. Thank you for commenting on our team's efforts to ensure your visit is enjoyable and relaxing by paying attention to the small details. I certainly appreciate your kind comments and look forward to welcoming you back soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

One of the newest hotels in Chicago, it's hard to beat the amenities of the large rooms, great views, extremely attentive staff, and central location.

The rooms are large, with kitchen, comfortable seating, electric curtain and extensive lighting control. The TV in bathroom mirror is a nice touch.

Within easy walking to Water Tower Place, Rush Street, museums and more.

Look forward to a future stay!

Stayed: August 2014, travelled on business
Thank FlyingJZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for taking the time to share your experience at Trump International Hotel and Tower Chicago. I was very pleased to read your kind appraisal of our services, facilities and property. We look forward to welcoming you back.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Our first stay, we're Chicago natives & go downtown often. A bit out of the way for walking to sights, shopping, but easy walk to lots of good foodie places. Main dining room dinner took hours - spotty service with most tables empty. Started at about 6:30, salad served over an hour later, took 20 minutes to get coffee after dinner - very awkward for a business meeting. Couldn't find the wait person, no attention during or between courses. Veal cutlets heavily breaded, greasy, salty. Octopus portion pretty small but tasty. Nice music during dinner made it easier to be there for almost 3 hours. Overall, a nice enough experience & we'll dine out if we go back.

Room Tip: River view looking towards the lake was truly spectacular. Has to be one of the best in the city!
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  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
3  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for recently visiting Trump International Hotel and Tower Chicago and taking the time to share your feedback regarding your stay. I'm happy to read you found your room to be quiet and comfortable and that you enjoyed your experience. Thank you for your notes regarding dinner at Sixteen; I have noted your concerns and will certainly share them with the team. I trust you will find an improvement in this regard should you return to dine with us. Thank you again for choosing Trump Tower Chicago. I look forward to the opportunity to welcome you back soon.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Beautiful hotel with a great roof top bar overlooking the city. Room was perfect. Would definitely return for a business trip or weekend in Chicago. I did not have time to go to spa or workout facility.

  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Jmayers2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago. I appreciate you taking the time to share your feedback of your stay and I was delighted to read you enjoyed your room and experience on the Terrace. We look forward to welcoming you back in the near future and I hope you might have the opportunity to enjoy the Spa at Trump upon your next visit.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

If you dont find this place to be a beautiful 5 star hotel, you just arent able to be pleased. Rooms are large and have gorgeous views. Big bathroom, little kitchen area and a comfortable sofa as well. Dont forget to look at the pillow menu and order something soothing!

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank camerons38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for your kind comments regarding your recent stay at Trump International Hotel and Tower Chicago. I appreciate you taking the time to share your feedback and recommendations. We certainly look forward to welcoming you back in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

A wonderful hotel in the heart of Chicago next to the river. Our room was nice overlooking the river and over Michigan Lake. Check in was swiftly without any complications. We do enjoy the breakfast in the morning as well, all as what we would have expected. The only downside was we could not get a late checkout at 3PM as the room apparently was allocated for the next customer.

Room Tip: lake view rooms, great
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Allantonkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago and sharing your feedback on Trip Advisor. I am very pleased to read your kind comments regarding your check in process, as well as breakfast and the views from your room. I am truly happy you enjoyed your experience and I look forward to welcoming your return in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel & Tower Chicago

Address: 401 N. Wabash Avenue, Chicago, IL 60611-3583
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Family Hotel in Chicago
#11 Romantic Hotel in Chicago
#11 Spa Hotel in Chicago
#13 Green Hotel in Chicago
#22 Luxury Hotel in Chicago
Price Range: £233 - £498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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