We thoroughly enjoyed our stay at the Renaissance Blackstone. Everything went smoothly, no real issues. Most of the employees were very friendly and helpful. The only thing I would say is that during our stay I had a strong desire to tell a couple of the people at the front desk to smile, that life couldn't be that bad. They didn't do anything that was an issue, I just got the impression they were not happy in their job.
But there were plenty of other employees that made our stay quite enjoyable. I was especially impressed with the guys at the front door. Very cheerful, very happy, and always asking if they could help.
We had a queen/queen room that was at the end of the hallway, in the corner, and I would stay there again in a heartbeat. Very quiet, with plenty of room. Not much of a view, all we could see was the rooms across the way, but we didn't really care about that.
Great bathroom with modern fixtures and the amount of space in the room was a pleasant surprise. Loved the Aveda products in the bathroom! I would like them to upgrade the towels, they are small and not very thick, but they served the purpose.
I would recommend this hotel to anyone who stayed in Chicago.
- Official Description (provided by the hotel):
- The Blackstone in downtown Chicago is a storied architectural icon rooted in the city's legendary past, but newly updated to deliver a distinguished hospitality experience for today's discerning traveler. Previously known as the Renaissance Blackstone, this recently revitalized destination is blooming as a point of cultural and creative discovery on the Cultural Mile. The Blackstone, where epic history meets a clever contemporary attitude. ... more less
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- Also Known As:
- Renaissance Hotel Chicago
- Renaissance Hotel Blackstone
- Renaissance Chicago
- Chicago Renaissance