After reading other reviews after booking, I was a bit nervous. I will start off by saying our room was clean and although the air was not controlled by us, we were comfortable the entire time (and I am pregnant on top of behing hot natured).
We chose the Essex because we were looking for an affordable two-room suite near all the tourist attractions. For what we paid I was very pleased with the hotel. Yes, the rooms are a bit small, especially the bathrooms, but we had no plans of spending much time in our room! The staff was friendly and quick to answer questions and deal with any concerns we had. Although the hotel's shuttle service is limited (and hot on the day we used it), the driver is quite accomodating when not busy. We enjoyed the floor to ceiling windows overlooking the sun deck and the lake. The restaurant was also better than I had expected. The breakfast was nice and was a very filling portion.
Feedback for improvement: Pool and fitness center hours were too limited for our lifestyle. Linens in the main bedroom were stained. The proper quantity of towels and wash cloths were not always provided for our family of 5 in a two-room suite.
Overall, we were satisfied with this hotel and would stay there again. We would also recommend this to anyone who is looking for a no frills clean room.More
- Free Wifi