I spent three nights here alone for a convention, and while this hotel offers comfortable enough accommodations and a central location on Michigan Avenue close to Millennium Park, there are many other options that I would personally consider first, especially for leisure travel.
The property is old and full of character, which means grand old marble staircases and an impressively ornate ballroom, but also long, dimly-lit corridors and waiting areas that make it seem tired and hard to navigate. Guest rooms are on the small side, and while a valiant effort has been made to keep things fresh, many of the fixtures and furnishings are outdated and in need of renovation. I stayed on an Executive floor, and compared to other concierge levels including those offered by Fairmont, Pan Pacific, or Westin, it was really nothing to write home about, and not worth the additional cost in my opinion. Staff barely recognized or acknowledged that I was a premium guest, and the lounge was closer to the breakfast room at an upscale motel rather than a true executive lobby.
Neither the primary in-house restaurant (more of a pub) or room service were noteworthy either - good enough, but completely forgettable and somewhat overpriced.
My stay was fine for a solo, expense-account business trip, but if I were spending my own money and travelling either as a couple or with my family, I would seriously consider spending just a little more to stay at one of the newer hotels a little further up Michigan Avenue, closer to Navy Pair and the Magnificent Mile.
- Official Description (provided by the hotel):
- Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more less
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- Also Known As:
- Hilton Chicago Hotel Chicago
- Hilton Hotel Chicago
- Chicago Hilton Hotel
- Hilton Towers Chicago
- Hilton Chgo Hotel