This hotel has a lot of history. When it was originally built it was the largest hotel in the world at 3,000 rooms. I think that this hotel has a lot of charm and it must be considered when writing a review. I don't normally stay at big "box" hotels, but I was on a business trip and this was the hotel of choice. I thought that the hotel did a great job working in the parameters that it was given. The entry to the hotel is amazing - the detail of the crown molding and the intricate gold touches are certainly something. I think the hotel did a great job renovating the hotel and bringing it up to modern standards while keeping the old (which it technically has to because of the history and the uproar it would cause by history buffs if they were to do away with it). The public areas of the hotel are great - the Snax location in the lobby has a wonderful selection and really easy to grab and go. All the public areas in the lobby are renovated and the lobby lounge is beautiful and empty for the majority of our trip - if you have to hold any type of businses or leisure meeting - go to the lounge and you will not be disturbed! I had free wifi and it worked perfectly (might have been because I was there for business, but I didn't hear much complaints about the wifi in the lobby and I spent some time hanging out there with other guests).
I actually foregoed my lake view room in lieu of HHonors points because I wanted to check in right away and meet up with a friend. However, I was glad that I did and the standard business class room was fine. The room itself was huge. I had a 13th floor room overlooking the train tracks. I could hear the train a little bit, but it was definitely background noise and didn't bother me. It wasn't loud enough to wake me up. I didn't spend enough time in the room to be really bothered by it. I had a fridge in my room (that I didn't use) and a spacious bed and bath room. I had two closets! My room was considered a business class room and it was completely renovated. I recommend the renovated room - esp if it's just $20 or so more than the standard room. It's worth it.
I ordered room service for breakfast one morning and it was terrific. The food arrived in 20 minutes even though I was expecting 40 min to an hour and the food was so fresh. I loved how the latte arrived in a to-go cup, which I took to the airport with me.
The location of the hotel is great if you're there to do the touristy stuff. It's not on Michigan Ave with all the shopping, but it's only a $10 cab ride away. I liked how quiet the neighborhood was. My friends who are into running loved the access to the park and the beachfront trails.
The only negative I had was the long lines for check-in and check-out. I checked-in during the triathlon though and maybe that had something to do with it. If you need to talk to the desk upon check out (there is a breeze through option in which case you don't need to go to the desk) give yourself ample time because it felt like they did not staff the desk as well as they should have.
- Official Description (provided by the hotel):
- Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Agoda, Booking.com, Priceline, Odigeo, TripOnline SA, TravelUp, Traveltool, S.L.U., Cancelon, Evoline ltd, HRS and HotelQuickly so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Chicago Hotel Chicago
- Hilton Hotel Chicago
- Chicago Hilton Hotel
- Hilton Towers Chicago
- Hilton Chgo Hotel