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“Great location if you're going to Lollapalooza”

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The Congress Plaza Hotel and Convention Center
Ranked #148 of 188 Hotels in Chicago
Indianapolis, IN
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location if you're going to Lollapalooza”
Reviewed 28 December 2009

Perfect place to stay if you are in town for Lollapalooza. It's super close and definitely "the place to be" for the festival. We weren't in our room much, other than to sleep, so was perfect for us. I've stayed there for two years in a row now, and it's always met our needs. The rooms were clean and the staff was friendly. We never ate at the hotel, but it's walking distances to many restaurants. We had a problems with our A/C unit last time we stayed there, but the hotel was very nice when we told them about the problem and told us how to get some money back. I will definitely stay here again for Lollapalooza weekend.

However, if I were visiting Chicago for another reason other than Lollapalooza, I would definitely stay somewhere else.

  • Stayed August 2009, travelled with friends
    • Value
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Helpful?
Thank TravelinMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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boston
1 review
Reviewed 8 December 2009

a nightmare hotel, loud protest at the door..poor housekeeping, high charges for internet and not only that unfriendly staff, i checked out early and my invoice did not reflect the early checkout fee, I submitted to my company for reimbursement only to discover incidently that i was charged more than what i was shown, no one asked me or informed me but just charged my account after i was gone. on calling them i was told that they have no record of my check out after a lot of calling they were finally able to find the record of my check out, but there only response was ok we will send you a new reciept. realllly unprofessional staff..if you want peace of mind and dont have time to waste on phone calls avoid this hotel as much as possible.

  • Stayed December 2009, travelled on business
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Helpful?
Thank pxd2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chicago hotels

dordrecht
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 December 2009

After reading revieuws on tripadvisor we were a little anxious about the hotel, but what a nice surprise! We were 3, and our room was like a suite with 2 separate bedrooms. Bathroom was clean, towels refreshened every day. Top location!! Staff was friendly, and rooms very quiet. We will certainly stay her again.

  • Stayed November 2009, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hoezo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
Reviewed 23 November 2009

At the end of five weeks travelling we took a punt on this one. The King Room with lake view was worth every penny, and it wasn't really that expensive. We loved this place. A bit like a colourful aunt who has had plastic surgery along the way and some of it has gone a bit wrong. Sure the renovations don't quite match and the painters clearly took numerous long lunches. The room and bathroom were clean and fresh, the bed comfortable and the view to die for. Superb little breakfast place just down the road (turn left at the entrance, you'll know it when you get there). Centrally located and everything we were looking for in a one night stopover before we boarded the California Zephyr. Would go back again. Staff friendly and helpful although we don't understand why this place has been targetted by the Unionists - our understanding was that very few workplaces in the USA allow Union membership?

  • Stayed October 2009, travelled as a couple
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Helpful?
Thank huntertibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2009

Older hotel but less expensive than most and gets you to the part of Chicago you want to be in.

  • Stayed November 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank norwayChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2009

I arrived to find that workers at the Congress have been on strike for SIX YEARS and to stay there is crossing a picket line. I couldn't believe that there was no heads up about the strike before I arrived in Chicago...


"Today, Chicago housekeepers earn $14.60 an hour, while the Congress Hotel still pays 2002 wages – just $8.83 an hour. "

Stayed July 2009, travelled on business
Helpful?
Thank zoestrauss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nottingham
1 review
Reviewed 3 November 2009

My 3 friends and I spent 2 nights at the Congress Plaza on the way to Nashville for a Sweet Adelines Barbershop competition. This was meant to give a couple of days to adapt to the time difference and get into the American way of doing things.
I have to say we had a great time at the Congress Plaza. The location was the fab, close to everything you need and plenty of taxis, tour buses if you dont want to walk. The interior of the Congress Plaza is very stylish and although a little tired still has that good feeling factor. The staff were extremely friendly and the beds were the most comfortable we had all week - including the ones at the Marriot hotel at London Heathrow. The bedroom was spacious and plenty of room for 4 adults to get round, although the wardrobe would not be enough if the stay was longer than a couple of days.
On the down side the position of the bathroom was too close to the bedroom and the bedroom wasnt cleaned between the 2 nights. We had to ask for clean toweels but the staff were very amenable and nothing was too much trouble.
On balance we would definitely stay here again. In spite of the corridors reminding us of The Shining and us expecting the twins coming round the corner - 'come play with us'.
We had a lot of fun at the Congress Plaza and would recommend it to anyone as good value for money.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patsy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Congress Plaza Hotel and Convention Center

Property: The Congress Plaza Hotel and Convention Center
Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #148 of 188 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Official Description (provided by the hotel):
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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