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“Embassy Suites, Chicago”

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Embassy Suites by Hilton Chicago Downtown
Ranked #79 of 188 Hotels in Chicago
Certificate of Excellence
Grosse Pointe Woods, Mi., United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Embassy Suites, Chicago”
Reviewed 7 July 2014

Hotel was mostly a good value and conveniently located to shopping, attractions, restaurants and public transportation. Free breakfast is nice but get there early or be prepared to stand in long lines. Parking is available but expensive. At night street noise can be very loud but probably not much the hotel can do about it, the noise goes with the location.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Roger U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 8 July 2014
Good afternoon Roger,

Thanks for taking the time out of your busy schedule to review our property. We are glad you enjoyed Chicago and our property! Please know that we value your business and we hope to see you in the near future.

Safe travels!
Ana Cisneros
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (389)
Date | Rating
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  • English first
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English first
St. Louis, United States
1 review
Reviewed 6 July 2014

This hotel has a great location, just a couple of blocks from Michigan Avenue. The staff was very friendly and helpful with all of our questions. The breakfast was great! The chef at the omelet station cooked orders at an amazing pace with a smile on his face each morning. Great experience!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 8 July 2014
Good afternoon Cindy,

Thank you for the kind words! We are glad that you enjoyed your stay at our property. Michael, our omelette chef is one of our most valued employees! We are glad to see that he help start of your day with a smile. We hope to be your host again in the near future.

Warmest regards,
Ana Cisneros
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tomahawk, Wisconsin
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 July 2014

The location is great, the staff friendly and the property has been renovated in the recent past. It was crowded with tourists with kids, but for the most part it's a good option for business, or obviously families.

The rooms are typical ES, spacious and comfortable. There is a far amount of street noise even on the higher floors, but housekeeping leaves earplugs in case you need them. And the AC blows nice and cool, enough to sleep at night with the giant comforter hotels feel is necessary now in all seasons.

Breakfast was good, but the morning I slept in it was a bit of a freak show. My advice is get up early. One evening there had to be 50 people in line before the manager's reception opened, so it was off to an outside venue!

Overall, a great choice in the downtown area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 8 July 2014
Ken,

Thank you for taking the time to write such a detailed review on our property and services. We greatly appreciate each and every comment our guest can provide. We are glad to see that we met your expectations on most regards. We hope to see you in the near future.

Warmest regards,
Ana Cisneros
Front Office Supervsior
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Urbana, Illinois
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 July 2014

We have stayed at this Embassy suites for the last 10 years. I take a girls trip every winter and this location is perfect. Weather permitting, we walk to where we want to go. Plenty of places to eat and have cocktails in this area. The hotel itself is very nice. Clean and a friendly staff. We love the free breakfast and evening happy hour. We enjoying sitting in the atrium as well.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SherriV2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 4 July 2014
Thank you so much for the wonderful review! We appreciate your loyalty for all the years. We hope to see you and your girls next winter!

Regards,
Ana Cisneros
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2014 via mobile

Went on the May 16th weekend.Great location and close to downtown.One block from Hope street to go to Eatily place.Need to visit there again . Great place to eat.Hotel is very clean and staff is very friendly.

Stayed May 2014, travelled with family
Helpful?
1 Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 30 June 2014
Thank you so much for taking the time out of your busy schedule to write a wonderful review! We are glad to be your host during your birthday getaway. We appreciate your business and hope to be your host again.

Warmest regards,
Ana Cisneros
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Park MI, United States
1 review
Reviewed 27 June 2014

I would stay here again. Very close to places for dining and entertainment. It is a very safe and well maintained property. Good Value for the room rate and amenities offered. Air Conditioning was quite cold but the weather was unseasonably cool. In hotter weather, the air conditioning would have been very welcomed.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 30 June 2014
Thank you so much for the 5 star review! We are glad to see you enjoyed all aspects of our property and amenities. We hope to have you in the near future.

Warmest regards,
Ana Cisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2014

Nice, clean, modern hotel, central location. Comfortable walking distance to restaurants, shopping, entertainment, even a large grocery store! Easy access to cabs and transit. Complimentary full breakfast with excellent variety and quality. Even a complimentary happy hour! Rooms are clean and spacious. The ONLY downside would be the rooms that face the alley, will be subjected to the VERY early garbage pickup. 6:05am. But, the hotel does warn guests about the noise associated with downtown accommodations. Friendly staff. Loved it and will be back !!!

Room Tip: Ask for a room facing the street.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana C, Front Office Supervisor at Embassy Suites by Hilton Chicago Downtown, responded to this review, 30 June 2014
We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable!

Warmest regards,
Ana Cisneros,
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chicago Downtown

Property: Embassy Suites by Hilton Chicago Downtown
Address: 600 North State Street, Chicago, IL 60654-3853
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites

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