After the poor experience of a hotel in San Francisco, we came to Embassy Suites in Chicago hoping for a comfortable stay in downtown Chicago. We stayed in the Holmewood Suites three years ago, and Embassy is just round the corner. The location is perfect in the central part of the shopping area north of the river. It's two minutes from Michigan Avenue and close to all of the major sites, many of which are within walking distance. The Red Line station at Grand is a block away.
On arrival, I know straight away that it would be a better stay than the Holmewood (which is a perfectly fine stay as well). The Reception is cool, open and welcoming. Door staff and reception staff were helpful and friendly. The hotel is built around a full height atrium with rooms around the edges over 11 floors. Lifts are quick and don't involve too long a wait. Rooms are spacious and well equipped; we were able to give our two kids their own room with a tv. Plenty of storage space, fridge and a sink as well as an ample bathroom. Well cleaned and kept clean; laundry room available for residents (choose good times to make sure its free) and a small pool and hot tub on the second floor.
Breakfast is extensive and includes made to order omelettes as well as self service cooked food, cereals, juices, tea and coffee and oriental choices. It was very busy at the weekend, but civilised at other times. The Manager hosts a complimentary bar every evening for two hours, which is generous and well worth it.
Down sides are minor; parking is expensive. Wi-fi was a bit patchy but manageable. Good value, great location. We stayed five days and would definitely return.
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- Also Known As:
- Downtown Chicago Hotel
- Embassy Suites Chicago
- Chicago Embassy Suites