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“Best hotel in Chicago bar none”

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Wyndham Grand Chicago Riverfront
Ranked #72 of 191 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 February 2014

I am an avid visitor of Chicago having stayed in almost all the hotels in the area. This is THE best hotel if you're looking for a hotel with 5 star quality, perfect location on the river, stellar customer service (especially Brendan at the front) and hassle free experience. We stayed here for her birthday and we were upgraded to an excellent riverview from cityview corner room for a nominal discounted rate. The view itself was worth the experience with an almost 180 degree view. Our friends got placed right beside us and we had the best time in chicago so far. Thanks Brendan and staff for knowing how to treat your customers.

Room Tip: Riverview rooms are spectacular. Corner suites are nice if you can swing it.
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  • Stayed: February 2014, travelled as a couple
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Thank Arjun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 14 February 2014

Dear Arjun S-
Thank you so much for your kind words, we are thilled you enjoyed your room and your stay with us! I will certainly pass along your compliments to Brendon and we look forward to seeing you next time you're in Chicago!

Warm Regards-
Bob Holland
General Manager

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3,609 - 3,615 of 5,042 reviews

Reviewed 6 February 2014

Very nice property. Staff was still in training but very helpful and courteous. Received great info from Reps in regard to Timeshare updates.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 14 February 2014

Dear John F--
We are so glad you enjoyed your stay, thank you for leaving us your feedback. We look forward to welcoming you back to Chicago soon.

Warm Regards-
Bob Holland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 6 February 2014 via mobile

What a great stay! Our room and beds were very comfortable. Staff was very friendly and helpful with directions. The city view from our room was amazing. Great location with plenty to do within walking distance if you only have a day or two as we did. Cant wait to go back.

Stayed: February 2014, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 14 February 2014

Thank you so much for your kind words- we are very glad to hear you enjoyed your stay and can't wait to welcome you back to Chicago!

Warm Regards-
Bob Holland
General Manager

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Reviewed 4 February 2014

I recently stayed at the Wyndham due to a pipe bursting in my apartment. The staff was extremely accommodating due to my extended stay and were always willing to help. I had to consistently extend my reservation and they made sure I could stay in the same room. It was very clean and not to mention luxurious for the price. The location is very convenient as well. I will definitely be recommending the Wyndham in the future.

  • Stayed: January 2014, travelled solo
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1  Thank Taylor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 14 February 2014

Dear Taylor P-
I am very pleased to hear that we were able to accommodate you during a rather stressful event-- here's hoping you won't be staying with us again under those circumstances! Thank you for your wonderful review and we look forward to welcoming you back anytime.

Warm Regards-
Bob Holland
General Manager

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Reviewed 29 January 2014

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Wyndham Hotel and Resorts
Thank James A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 3 February 2014

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Reviewed 28 January 2014

We stayed here last summer - for our first trip to Chicago. We are now looking to book it again for this summer. The hotel and staff were amazing. This is hands down the best hotel we have ever stayed at. Cannot say one bad thing about this place. The staff was always willing to help us and provide their own personal suggestions for us. The beds were some of the comfiest I have ever slept in. There is also a TV in the bathroom - which is AWESOME, oh and a telephone too! We cannot wait to come back this summer to enjoy this hotel all over again.

  • Stayed: August 2013, travelled as a couple
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1  Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 3 February 2014

Dear Jackie M-
We are thrilled to know that you'll be returning again this summer to stay with us! Summer is the best time of year in Chicago, and we're glad you're coming back to enjoy another stay with us. We look forward to seeing you again soon.

Warm Regards-
Bob Holland
General Manager

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Reviewed 28 January 2014

Weather outside was very cold. Water in the shower was as cold. Called for assistance three times to get hot water for showers.. Engineer was able to get it working by bleeding some pipes. Should not have to do that (three times) for the rate I was paying for the room. Restaurant was very good with food prep and service. Will not stay at this hotel for my future visits to Chicago..

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Willis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 3 February 2014

Dear Willis D-
Please accept our sincerest apologies for the issues you had with your shower during your stay. My office will be reaching out to you via the email address we have on file. We hope to have the opportunity to reconcile and have you stay with us again in the future.

Warm Regards-
Bob Holland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Address: 71 E. Wacker dr, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#30 Green Hotel in Chicago
#33 Family Hotel in Chicago
#44 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range: £83 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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