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“Perfect Hotel Stay with AWESOME Views!!”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Kenner, Louisiana
1 review
“Perfect Hotel Stay with AWESOME Views!!”
Reviewed 10 February 2014

After a long train ride from New Orleans, my husband and I had originally booked here for two nights and the third night was going to be at another hotel, but the experience was so perfect we stayed our last night here as well. The service was superb! (Particularly the blonde female at the front desk). They even brought a microwave up to our room when we asked about reheating left over pizza. The valet guys were great! Views were AWESOME! Good location! I will recommend this hotel to EVERYONE, and stay here every time I go to Chicago! THANK YOU WYNDAM for making my Anniversary get-away perfect!

Room Tip: Room on 17th floor had great river views!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Desiree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 14 February 2014
Dear Desiree M-
Thank you for spending your anniversary with us, we're so glad that we could help make it great! I will pass along your compliments to Valet and the Front Desk. We hope to see you again soon in Chicago!

Warm Regards--
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,474 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (728)
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English first
Minneapolis, Minnesota
Level Contributor
3 reviews
Reviewed 10 February 2014

My husband and I arrived at the Wyndham Grand in Chicago at 9am, attempting to check in early and since they didn't have what we reserved available, they gave us a free upgrade to a suite. The hotel is clean, beautiful and kept up; all staff were extremely friendly; the location right on the river cannot be beat. We would recommend this hotel to anyone visiting Chicago.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caitlin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 14 February 2014
Dear Caitlin B--
Thank you so much for your wonderful review. We're so glad you enjoyed your stay and we hope to welcome you back to Chicago soon!

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 February 2014

The hotel once again had great service from the bellmen helping me with my luggage in the horrible Chicago cold to the front desk who actually remembered me from my last stay. I can't wait to visit in the summer when the awesome views can be enjoyed even more when the city isn't covered with snow and ice. Hoyts bar had a really nice menu and great cocktails....too cold to venture out!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelOne_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 14 February 2014
Hello--
Thank you so much for staying with us-- and in such terrible weather! We're glad you got to enjoy Hoyt's instead of going out in the cold. We look forward to welcoming you back in the Summer.

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Joseph, MI
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 10 February 2014

A weekend in Chicago was just what we needed and this hotel made it so much nicer. The hotel is located along the river so it's situated between The Magnificent Mile and The Loop. Walking distance to pretty much everything. The room we had was a corner room with views south and west and was very spacious. I've stayed in a lot of hotels in Chicago and usually they're all very nice. This one is just as nice and located in a great location. Bed was comfortable and since it was all of 4 degrees outside the heater worked great and kept us very warm. Staff was very helpful and pleasant. The one thing is if you park with the valet you'll pay quite a bit. We took Amtrak to Chicago so we didn't have a car. In fact, if you can manage it, you don't need a car at all in Chicago as with all big cities.

Room Tip: Corner rooms have great views and are a little larger.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cameraguy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 14 February 2014
Hello--
Thank you so much for your valuable feedback and choosing the Wyndham Grand Chicago Riverfront for your stay. We are thrilled you enjoyed your room and your stay, and we hope you'll visit us again when you are in Chicago.

Warm Regards--
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 February 2014

We were in Chicago for a bar crawl up north and booked this hotel in case the weather got bad. No problem during check in. We came back to the hotel around 1am and our key card didn't work for some reason. The security guard promptly came up and fixed it for us and let us in. Anytime we needed something the front desk was very gracious and helpful. Awesome location, very central to anything you would want to do. I would definitely recommend.

Room Tip: We had a room overlooking the river and it was truly breathtaking.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weekendtripper42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 14 February 2014
Thank you so much for taking the time to leave us your feedback-- we are sl pleased you wnjoyed your stay with us! We hope to welcome you back again soon.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#28 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#40 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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