We stayed 2 nights Feb 13, 14th 2014 in a room on 14th floor and each time we attempted to shower - irrespective of time of day (morning, afternoon, evening) - we had cool, NOT even WARM water. Absolutely no HOT water thru the entire stay. Really? Is it too much to expect at least a WARM shower as well as a place to sleep?
Repeated calls to front desk we were told, the facilities engineer will be 'right up'. It took almost an hour before he showed the first time. Then while he was there - over his radio we heard reports that 3 other rooms on OTHER floors were having the same issue...
He left saying hed' be right back - just had to grab a tool from his work bench and disappeared again for another 45 minutes.
FInally after wasting hours of our 'vacation time' we called the front desk to tell them 'never mind' we needed to check out (scheduled) since it was going on 1pm and were only offered a 15% discount. BIg whoop. About $23 for our inconvenience and lost 1/2 day of vacation waiting around for the shower that never came...
This hotel doesn't have bathtubs, or makeup mirrors. The TV in the bathroom is nice - IF IT WORKED. Ours did not. The marble tile in the shower was stained and old...
run down and needing improvements before charging what they do... it's NOT 4 STARS - barely 3...
We stay in Chicago for the weekend on several occasions throughout the year and will not return to Wyndham... Thank heaven for Kimpton hotels!
- Official Description (provided by the hotel):
- The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more less
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- Also Known As:
- 71 Hotel Chicago
- Hotel 71 Chicago