Room was clean, large, roomie. The refrigerator wasn't plugged in. When I went into the bathroom, I could smell the mildew on the shower curtain. I called and asked them to come change it and they brought a brand-new one right away. The tub had a few rust spots, but otherwise, the bathroom was clean. Big screen TV, bed was comfortable. Unfortunately, we didn't have a riverfront view, so be sure to ask for one. And we were right across the elevator, so we could hear foot traffic and conversation in the hallway and a slight squeak in the wall every time the elevator went up/down.
Front desk gets pretty busy, but their staff was friendly and helpful. They will also "check" your luggage if you have to check out of your room and need to temporarily store it.
We had our "do not disturb" sign out when housekeeping came by. So later in the day, they called us to see if we needed anything.
Room service/menu was pretty expensive, so we opted to go downstairs, two doors down, to Corner Bakery.
When they offered us a "free gift", it was to get us to view their VIP suite and hear their presentation. Probably a time-share. We passed on it.
- Official Description (provided by the hotel):
- The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more less
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- Also Known As:
- 71 Hotel Chicago
- Hotel 71 Chicago