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“Definite return in Order”

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Wyndham Grand Chicago Riverfront
Ranked #66 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Toronto, Canada
Level 6 Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Definite return in Order”
Reviewed 11 June 2014 via mobile

Visited with my 2 boys and they agreed that the location/view, service (thanks bellhop Mark and front desk), and size of the room were great.....especially for a Metropolitan City. River View is a Must. We will Return! Walk to the 7-11 and Subway were seconds away.

Stayed June 2014
Helpful?
1 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 13 June 2014
Dear Jason C-
Thank you so much for letting us know how you enjoyed your stay. We thank you for your comments and for choosing the Wyndham Grand Chicago Riverfront. We very much look forward to having you stay with us again!

Warm Regards-
Bob Holland,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (769)
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Phoenix, AZ
Level 5 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 June 2014

Room was clean, large, roomie. The refrigerator wasn't plugged in. When I went into the bathroom, I could smell the mildew on the shower curtain. I called and asked them to come change it and they brought a brand-new one right away. The tub had a few rust spots, but otherwise, the bathroom was clean. Big screen TV, bed was comfortable. Unfortunately, we didn't have a riverfront view, so be sure to ask for one. And we were right across the elevator, so we could hear foot traffic and conversation in the hallway and a slight squeak in the wall every time the elevator went up/down.

Front desk gets pretty busy, but their staff was friendly and helpful. They will also "check" your luggage if you have to check out of your room and need to temporarily store it.

We had our "do not disturb" sign out when housekeeping came by. So later in the day, they called us to see if we needed anything.

Room service/menu was pretty expensive, so we opted to go downstairs, two doors down, to Corner Bakery.

When they offered us a "free gift", it was to get us to view their VIP suite and hear their presentation. Probably a time-share. We passed on it.

Room Tip: Request a room on the riverfront side
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CristyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 13 June 2014
Hello--
Thank you for taking the time to let us know how you enjoyed your stay. I am terribly sorry if you had any issues with your room, but I am glad that we were able to correct them quickly. We thank you for choosing the Wyndham Grand Chicago Riverfront and do hope you will return to stay with us again when you are visiting Chicago.

Warm Regards-
Bob Holland,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
195 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 June 2014

Well positioned hotel overlooking the river (if fortunate to have a room with that particular outlook). Small foyer, which can get crowded at busy check-in/check-out times. My room (without much of a view really) was probably reasonably dimensionally big, but still appeared relatively cramped because of the layout and positioning of funiture etc. I guess I only needed to sleep there after spending each day busy elsewhere, so it was fine - but I suspect that there are lots of other hotel options in this great city.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 99TedP61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 12 June 2014
Dear 99TedP61-
Thank you for your comments regarding your recent stay. I want to assure you that your feedback will be shared and considered, and we very much appreciate your incite. We thank you for choosing to stay with us while in Chicago. We know there are many hotels to choose from and we thank you for choosing ours. We hope to see you again the next time you are in Chicago.

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murfreesboro, Tennessee
Level 5 Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 June 2014

Beautiful view from our riverfront room on the 37th floor. Hotel staff was friendly and accommodating. Cleaning staff/Housekeeping was our only issue, but the front desk took care of everything quickly. Would def recommend this hotel and would stay again!

Room Tip: The higher the room, the better the view, but you will be on the elevator a while if the hotel is fu...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andi63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 11 June 2014
Dear Andi63--
Thank you so much for your comments, we are so pleased you enjoyed your stay. We thank you for choosing the Wyndham Grand Chicago Riverfront and look forward to welcoming you back again soon.

Warm Regards-
Bob Holland,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lund, Sweden
Level 5 Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 June 2014

The Wyndham is located right by the river which makes it a great place to start out when exploring central Chicago.

The rooms were large, clean and fresh. Staff was friendly and the hotel lobby bar was a nice place to end an evening out on town.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mekkmekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 11 June 2014
Hello--
Thank you so much for your kind words, we're so pleased that you enjoyed your time with us. We thank you for choosing the Wyndham Grand Chicago Riverfront and look forward to having you with us again very soon.

Warm Regards-
Bob Holland,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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