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Wyndham Grand Chicago Riverfront
Ranked #66 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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4,729 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Burke, Virginia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2014

I stayed here in late May 2014 with my wife. It was a spacious, comfortable room to which we were upgraded when we checked in. I asked for a high floor (34th fl.) river view and I was not disappointed. The bathroom was spacious and very nice. The coffee machine was OK but they didn't supply coffee. May have been an over sight on part of maid service.

Beds were comfortable with lots of pillows. TV was very nice, desk, sofa, window view of river. I thought it was very nice hotel with comforts expected for this hotel; it was simply comfortable so we enjoyed our stay.

It is well situated near the Loop, and River North or Millenium Park. This was my first re-introduction to Chicago in almost 40 years and the location made it very convenient. The concierge was helpful and offered to help us make reservations but he wasn't aware that the restaurant we were headed to didn't accept reservations.

We stayed there just before the summer crush begins and the rates in downtown Chicago start soaring so we got a good deal here.
The windows don't open but that may be because we were so high up and Chicago is indeed a windy city.

Room Tip: Ask to be upgraded to a river view on the north side if at all possible.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oak L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 23 June 2014
Dear Oak L-
Thank you so much for your kind words. We are so pleased you enjoyed your time with us and here in Chicago. We loved having you and your wife and look forward to welcoming you back again very soon.

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dearborn Heights, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2014

I stayed at the hotel when it was called Hotel 71. I decided to come back because of the amazing experience I had. Unfortunately I was disappointed during my recent four night stay. The mattresses were uncomfortable, weak A/C, extremely slow Wi-Fi, and a rusted, broken coffee machine. I asked the front desk to replace the coffee machine and it was not taken care of.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jamal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 23 June 2014
Dear Jamal D-
I am terribly sorry if you were met with any inconveniences during your stay and would like to thank you for bringing them to my attention. I assure you that your comments will be shared with the team to ensure the issues are promptly fixed. If you would like to discuss these matters further, I invite you to call my office and speak with my assistant, Kelly Buettner at 312-462-7070. We thank you for your review and hope that you would consider staying with us again, as this is not the level of service we strive to provide.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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