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“Excellent stay”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Norwich, United Kingdom
1 review
“Excellent stay”
Reviewed 25 June 2014

We stayed here for four four days. Excellent rom with river views and were very spacious Staff very helpful and friendly. Hoyts bar staff were excellent. Patio waiting staff not so good. Great location for seeing Chicago sights

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 26 June 2014
Dear Frances M-
Thank you so much for your comments, you feedback is very valuable and will be shared with the team. We are glad you enjoyed your stay with us and we thank you so much for choosing our property. We hope to see you return again very soon.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (752)
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Buenos Aires, Argentina
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2014

The hotel is in a great location, staff is very friendly and helpful, rooms are spacioys and barhroom too

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Elena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 26 June 2014
Dear Elena K-
Thank you for letting us your how your stay was-- we're so pleased to know you enjoyed your room and Chicago! We thank you for choosing the Wyndham Grand Chicago Riverfront, and look forward to welcoming you back again very soon.

Warm Regards-
Bob Holland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta
1 review
Reviewed 25 June 2014

This hotel has an excellent location , staff is lovely.
Negatives most rooms have a rain shower..not the best for woman who don't want their hair wet every day. There is also a charged 80$ a night incidental fee which is actually charged against your account .and then reimbursed 3 to 5 days after your stay. I am very unfamiliar with this practice. If you are putting that charge in a Canadian card you are subjected to an exchange rate charge.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Morley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 26 June 2014
Dear Morley S-
Thank you so much for your feedback, your comments are incites are very valuable. I apologize if you had an issue with our incidentals policy but assure you that is quite standard for most area hotels. We thank you for staying with us and hope that you will return again very soon.

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2014

We booked our room through Hotwire and got a reservation here. From the start, everything the Wyndham Grand management did was first rate. They allowed us to specify the type of room we wanted (double queen), and select the view and whether we wanted an upper or lower floor (upper, river view). Our room was much larger than I expected and met or exceeded my expectations for a 4* level hotel in every way. Housekeeping was perfect and unobtrusive, the workout facility was far nicer than most for this hotel category (large, plenty of machines, and decent selection of dumbbells). Only knocks in this area would be for them to offer water from other than a wall fountain, and the very minor fact that, because the facility was obviously converted from 3 individual hotel rooms and was not originally designed for this use, the chin-up bar on one of the machines was literally touching the ceiling, making it practically unusable. Picking nits, I know! On the plus side, being able to look out over the river and beautiful skyline while using the treadmills, ellipticals, and stationary bikes, more than made up for these minor distractions.

The hotel was easy to get to/from our destinations for the long weekend, and is very convenient to both Grant Park and shopping. Convenience and drugstores and literally right around the corner, along with some great casual and fine dining options.

We had two other couples who met up with us here end up also staying in this hotel and between the three groups there were absolutely zero complaints about this outstanding hotel. HIGHLY recommended and I would not hesitate to stay here again. The photo submitted with this review was taken from our room - how much of a better view could one ask for??!!

Room Tip: Elevators tend to be a little slow, so have a little patience if you decide to stay on an upper floo...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 25 June 2014
Dear Scott H-
Thank you so much for your wonderful review! I am so pleased to hear that you enjoyed your stay and the view-- and Chicago! We thank you so much for choosing the Wyndham Grand Chicago Riverfront and look forward to welcoming you back again very soon. Thank you again so much!

Warm Regards-
Bob Holland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014

The hotel rooms were spacious and comfortable. The staff was really helpful. We used the concierge multiple times to get directions to parking; the sights and dining options (had to try the Chicago Deep Dish Pizza). The hotel is right next to the river and within easy walking distance to the multiple sights. Had a great time.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sacramento_info
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 24 June 2014
Dear Sacramento_info-
Thank you so much for your review. We thank you for staying with us and are happy youi enjoyed your time here with us and in Chicago. We look forward to welcoming you back again very soon.

Warm Regards-
Bob Holland,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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