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“Unexpected Chicago”

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Wyndham Grand Chicago Riverfront
Ranked #72 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Reviewed 27 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Mo2Tex
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 10 November 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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3,168 - 3,174 of 5,007 reviews

Reviewed 27 July 2014 via mobile

This hotels location can't be beaten. It's directly opposite Trump tower on the river.

The view from our hotel window is great, you can see all the way down the river and it looks great at night.

Our room is comfortable and spacious. Only downside is we are next to the lift, so you can often here it ping and people getting out.

From the hotel you can easily walk to the magnificent mile, millennium park, and navy dock yard. Literally all the main sights are on your door step.

Would recommend this hotel to anyone staying in Chicago. Fantastic!

Stayed: July 2014, travelled as a couple
1  Thank Jaccdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 10 November 2014

Hello-
Thank you so much for your review. We look forward to welcoming you back again very soon.

Best,
Juli Colon
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

My wife and I have stayed here several times when it was called the 71,always thoroughly enjoy everything about the hotel, the rooms, views, and of course the wonderful staff. Bringing 2 friends with us this time in October, I am sure they will enjoy the experience as much as we do. Alan and Linda Richardson UK.

Room Tip: the river room views are stunning.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Richardson8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 3 November 2014

Dear Richardson8-

Thank you so much for your review, we very much appreciate your thoughts and feedback. We look forward to your return again in October!

Best,
Juli Colon
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Stayed here for work, and found the rooms to be generously sized. Lucked out with a corner river view room, nothing like going to sleep and waking up to gorgeous views of Chicago! Also LOVED the rainfall shower head, and found the bathroom to be more than large enough.

Would definitely stay again!

Room Tip: River view rooms on the corner are FABULOUS!
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  • Stayed: April 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank TOzzy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 10 November 2014

Hello-
Thank you so much for your review. We look forward to welcoming you back again very soon.

Best,
Juli Colon
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Gary H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 10 November 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Lisa C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 7 November 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 July 2014

Check in was very fast and except for trying to sell us an upgrade, not much else was said. So much for friendliness and customer service. Although I should add that some members of the staff were kind. But not the gentleman who checked us in. Can happen !
Room was very large and also the bathroom was larger than usual. Except for the 2 doubles the room also has a (very uncomfortable) couch, a writing desk, a small closet with safe, a small fridge and a dresser. Wifi in the room is free and the connection was fairly good.
We stayed 5 nights and after the 3rd night I not only had to ask to change the bed linen, but also to replenish the bathroom amenities. We didn't have a notepad nor a pencil on the desk and even though I asked for one, it never came.
Insulation between rooms was good. But going out of your room, you really had to bang the door hard to have it shut. When being inside the room, you could close the door normally.
The location of the hotel is of course excellent.
Would I return to this hotel ? Maybe, depending on the room rate. Would I recommend it ? Yes, for the location in town.

Room Tip: Away from the elevator
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank dezdemona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this reviewResponded 3 November 2014

Dear dezdemona-
Thank you so much for letting us know how much you enjoyed your stay! We thank you for choosing the Wyndham Grand Chicago Riverfront and look forward to seeing you again very soon.

Regards,
Juli Colon
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Address: 71 E. Wacker dr, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#30 Green Hotel in Chicago
#33 Family Hotel in Chicago
#44 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range: £72 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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