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“Super location, great value!”

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Wyndham Grand Chicago Riverfront
Ranked #66 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Dallas, Texas
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Super location, great value!”
Reviewed 3 August 2014

Loved this hotel! My boyfriend was working in Chicago for a couple of weeks and I joined him for the weekend. The location couldn't be better, and the value is hard to beat. The last few times I've been to Chicago on business I've stayed at the Ritz or Inter-Continental, both of which are fab but way more expensive than the Wyndham. Everything's walkable from the hotel and it's less than a 10-minute walk from the train station where you arrive from O'Hare. We were lucky enough to get a corner room on a high floor which was amazing. If you can choose, ask for a room ending in 12 - it's at the front of the hotel on the west side and the views are amazing. Bathroom was a little small but that's what you get in a big city. Staff were really friendly and helpful.

Room Tip: A room number ending in 12 on a high floor will get you a million-dollar view!
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank BritgirlDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled to hear you had an amazing stay and thank you for your kind comments.
We do hope that you return and see us soon.


Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Brasilia, DF
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2014

Aged, dirty and stained walls. Front Desk is far from being polite. The moment I walked into my room (806), I noticed its old and unpleasant appearance. The toilet lid was wet (not damp, WET). There's a piece of paper that says "our sheets are white," but it appears to be 5 y/o sheets and yellowed. Two lampshades were defective. I complained at the front desk and they just called an engineer to fix the problem. No apology, no offer to exchange room. Nothing nice for a first impression.

  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank GuiBranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. On behalf of the hotel we do apologize for the opportunities you encountered during your stay with us. Please do know this is not our standard here at the hotel and we have had the issues you talked about checked with our Operations team.

We do hope that you give us another opportunity for us to show you how Grand we are.

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 August 2014

We recently stayed one night at the Wyndham Grand and we were amazed by this hotel. The staff was one of the most friendliest and helpful I have ever encountered, felt like the service you get at Disney World resorts. Would definitely recommend at river view, only had to pay a small fee to get upgraded to 35th floor river view and it would be hard to top the view of the city from there. The room was large and had all the amenities you need. Kudos to the General Manager of this resort as everyone from the Valet, Bell Hop, Reservations, and Housekeeping made you feel special. The location was within walking distance of Michigan Ave, Millennium Park, State Street, and a 3 minute walk to our concert at the Chicago Theater. Will definitely go back for a longer stay in the future.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank chitripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled to hear you had an amazing stay and thank you for your kind comments.
We do hope that you return and see us soon.


Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Pole, Alaska
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2014 via mobile

Arrived and the valet was unable to park my car due to the roof box, however they were very helpful in providing me the location of somewhere I could fit (although I did scrape my box in that garage but that's my fault, not there's).
Everyone at the hotel was very professional and personable. I paid the extra for the river view room and highly recommend it. Got room service for breakfast and it was better than I expected it would be. Completely satisfied with my stay.

Stayed August 2014, travelled with family
Helpful?
Thank Jared B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your wonderful response on your recent stay with us at the Wyndham Grand Chicago Riverfront. We are happy to see you enjoyed your stay with us. It is great news that our Valet team were able to assist you with your car.

We hope you return and see us soon

Regards
Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Westminster, Canada
Level 6 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 August 2014

Our first time in Chicago, we booked into the Wyndham Grand Chicago Riverfront for a week. The location could not have been better - Wacker and Wabash, right on the Chicago River. A short walk from State/Lake and Clark/Lake Metro stations (tip: Blue Line from O'Hare Airport takes you to Clark/Lake Metro), and right across the river from the Trump tower. The staff were wonderful, the room was spacious and clean. Walking distance to Millenium Park, and a short Metro trip to Field Museum, Shedd Aquarium and Adler Planetarium. A great place for a weekend in Chicago or a week to see the city in style!

Room Tip: Rooms on the north side (facing Upper Wacker Drive) face the river. Views are incredible.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Skyrider_West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled to hear you had an amazing stay and thank you for your kind comments.

We do hope that you return and see us soon.


Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#40 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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