Pros: Location, location, location. Walk to: Art Institute, Giordano's, Navy Pier, Boat Tours, Millennium Park, Michigan Ave and State Street. Modern boutique decor. Huge, rooms and bathrooms. Concierge Joan was so helpful. Incredible Chicago River views (Not if you're booking on discounted website). Cons: When asking for a room with 2 queens. Front desk: "Well, I only have one left." Me: "So...could I have that one?" Answer: "Well, I guess, but only because I'm the manager." Me in my head: "Oh. Sorry that I'm such an inconvenience." Same attitude when my friend asked to put minor child on the same floor. Front Desk: "No, we're all full." Me: "But it's only 4pm" "I know but everyone has already checked in." Me:"How could that be? It's only 4pm and check in started at 3pm". My friend then mentioned I was a Top Contributor on Trip Advisor. The manager overheard and made it right by giving her an upgraded room with a fabulous river view and moved the child to a room down the hall. It all worked out thanks to the manager and Trip Advisor clout. Elevators were either broken or slow. Smelly shower curtain. The valet started with us in the lobby but couldn't fit our stuff on the elevators so he took 20 min. to get to our room. Worst: THIN walls. We could hear actual conversations, babies crying and people doing sleazy things. At over $700 for one night, next time, we will try a different hotel.
- Official Description (provided by the hotel):
- The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more less
- Reservation Options:
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- Also Known As:
- 71 Hotel Chicago
- Hotel 71 Chicago