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“Excellent hotel in fabulous location”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Hamilton, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent hotel in fabulous location”
Reviewed 17 August 2014

The Grand Riverfront is a newly renovated hotel that overlooks the Chicago river and is a block from the Magnificant Mile. The decor is fresh and upscale, the rooms a decent size for a big city hotel. We had a one bedroom unit, it was spacious and comfortable. The bed was the most comfortable bed I've ever slept in, in a hotel. Staff were responsive and helpful. Everything is within walking distance or a subway ride away so you don't need a car. It is $60 a night for parking. The downfall? Very persistent timeshare sales staff.

Room Tip: If you can, get a riverfront view. The view is amazing.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Luv2ski11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled to hear you had an amazing stay and thank you for your kind comments.

We do hope that you return and see us soon.


Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (742)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014 via mobile

Myself and 3 of my colleagues stayed here from 25th July till 28th July as we were visiting from Liverpool to watch the football. We drank regularly in the hotel bar before hitting the bars out side. Amie the bar tender was first class, she was so polite, welcoming with a big smile on her face at all times I'd have her work for me anytime if she came to the UK as I'm in the same industry as manage my own bar. I think you should reward her for our great service and experience she gave to everybody when we were in the bar. Amie your the number 1 and hope to come visit you soon or your welcome to come work for me anyway.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Francis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your kind words about Amie, our bartender. We are thrilled that she delivered an amazing experience for you and we will celebrate these comments with our team.

We do hope that you stay with us again on your next trip to Chicago

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico
1 review
Reviewed 15 August 2014

We went on a large family trip, so we needed two rooms. Since we couldn't get two joint rooms, the hotel offered two large suites. The views and the size of the rooms were simply amazing. The staff incredibly attentive and kind. After a few days our lock broke in one of the rooms, and the maintenance guy was incredibly responsive and quick. The rooms are recently refurbished, the location simply can't be matched. This is THE hotel me and my family will be staying at every time we stay in Chicago. Thanks guys.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank anconjor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your amazing review of 5 stars. We are thrilled to hear we are your chosen hotel in the Windy City! We do pride ourselves on our staff, location and our River Views.

We look forward to your return

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
75 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 August 2014

Let me first list the positive points. The rooms are spacious and the service
is up to the standard you would expect for a hotel of this category. The location
of the hotel is great, but, unfortunately, there are a number of pitfals with this place.
The most relevant one is that the doors of the room are not at all soundproofed.
There is a big gap at the bottom of each door and if someone is on the corridor
you have the feeling that this person is basically in your room. Hence take your
earplugs along when you stay here. Secondly, I am always surprised what counts
as 5 star quality level in US. This hotel would count as a good quality standard in
Europe, but far away from the top. This implies that the price they charge is
problematic in my view. We had a good bargain with a prebooking webpage,
so we were fine and had good value for money. The published fare of
the hotel is however a bit beyond the limit, I would say.

Hence, all in all this is a good place to stay, but do not expect something special
and do not forget your earplugs.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank goekik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are happy to hear that you relaxed in our comfortable rooms. We have taken your comments about the noise and addressed it with our team so we can make it better for our guests.

We do hope this does not hinder you in returning with us.

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Chicago
#29 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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