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“In the middle of it all”

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Wyndham Grand Chicago Riverfront
Ranked #64 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“In the middle of it all”
Reviewed 19 August 2014 via mobile

This hotel is right in the middle of everything. The hotel is excellent with spacious rooms that are spotless! The staff is excellent from the doormen to the housekeeping staff. We took our family to Chicago to visit the City - had a great time. I will def stay here again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kc0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your amazing 5 star rating. We are thrilled to hear that you relaxed and enjoyed your stay with us at the Wyndham Grand Chicago Riverfront.

We hope to see you soon

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,609 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Durango, Colorado
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 August 2014 via mobile

We have stayed at this location in the past when it was the Parc 71. Love the location, but had a bad experience with loud neighbors this time. Party crowd was whooping it up from midnight until 3'ish on a Sunday night. We had to get up in the a.m. so it was unwanted. The rooms are pretty tight, so it was mostly a problem in the hallways plus slamming doors. Since they're now a Wyndham they focus on selling shares and the vacation crowd. We will probably look around for a nearby hotel that caters to business professionals in the future. Too bad since we love the river views but need our sleep.

Stayed August 2014, travelled as a couple
Helpful?
Thank DurangoRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to return to stay with us now that we are the Wyndham Grand Chicago Riverfront. We do apologize that you experienced noise from your neighbors during your stay and we want you to know that we do have a 24 hour team available that would have been happy to resolve this complaint. We know how valuable our sleep is!

We do have an exciting property as we offer a small amount on vacation rentals on the property, however we still cater the hotel towards the business and leisure market. I do hope that you come back and see us again soon and enjoy the River view.

Regards
Juli Colon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 August 2014 via mobile

We had a good experience at the hotel, the staff is very kind, the hotel is very clean and new, but the elevators were in service when we got there, so sometimes you had to wait longer to get to your room. We always had problems with our key, its a keycard and sometimes it did not open te door and we have to go constantly to the front desk to actuvate it or change the cards .
I noticed that the doors and walls were kind of thin, we could listen the tv next door or people talking, our room was at the end of the hall but we could listen the doors being slammed and people walking at the hall, it was kind of disturbing.
The view is gorgeous, we had a veiw to the river and that is the charming side of the room.
The location is great, totally worths the price, you are a block from Michigan Ave. And like two blocks from the subway, you definately don't need a car or a taxi, the museum is like 4 blocks away and plenty of shops and restaurants nearby. There is a "the corner bakery" very close and it is perfect for having breakfast or lunch.

Stayed August 2014
Helpful?
Thank san212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your kind words about the Wyndham Grand Chicago Riverfront. We are currently working on our elevators to optimize the guest experience and we have our Operations team looking into the opportunities you had with the keys.

We do hope that you return and see us again soon

Regards

Juli Colon
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2014

We are so pleased with this place. Location was fab. Got a room upgrade which was a treat. Excellent staff. Had a view of the river and Trump tower. Right at the start of the magnificent mile. I don't know if there is a better location downtown. It was so great.

Room Tip: river view is great, otherwise you have a view of other buildings backsides.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank deepistol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

We are thrilled to hear you had a 5 star experience with us at the Wyndham Grand Chicago Riverfront. We do pride ourselves on our location, River views and the service we provide our guests.

We do look forward to welcoming you back again in the future.

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 August 2014

We stayed here 4 nights recently. We loved: the large windows (a full wall of windows!), extremely comfortable bed and bedding, large room, very clean, great location, easy to walk to almost anything you'd need, refrigerator promptly provided upon request, reliable fast free wifi. Neutral: slow elevators, no fan in the bathroom, could hear quite a bit of noise in the hallways and other rooms (was not an issue at all T-Th, but we noticed it on the busier Friday night), small lobby, no where to "hang out" in the hotel outside of the room. Overall: We'd definitely stay here again if we found it for a bargain price as we did this time!

Room Tip: We were offered a lower floor or the 34th. So glad we took the 34th! Our room was directly across...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank ColoradoDitto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for your wonderful review of the Wyndham Grand Chicago Riverfront. We are thrilled to hear that you relaxed in one of our comfortable River View rooms. We do pride ourselves on our location, views and the great service we provide.

We look forward to welcoming you back again soon

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prairie Village, Kansas
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2014 via mobile

The Wyndham Grand River Chicago... Was fantastic! Perfect location, very nice rooms... Some with river views (pay the extra $20/night... You cheap skate). Close to shopping, parks, museums, etc... And close to the RedLine to get you to a Cubs game. My wife and I came to Chicago to spend some one on one time away from the kids and we loved this hotel!

Stayed August 2014, travelled as a couple
Helpful?
Thank zhardy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled to hear you had an amazing stay and thank you for your kind comments.

We do hope that you return and see us soon.


Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grenoble, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2014

Large rooms. Looks like the seventies, but very clean and well set. We were on a high floor on the river side, so the view was great. Elevators were out of order during our stay, but this was off set by very responsive staff. Doormen however are not really welcoming. Will definitely return!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Etienne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli C, General Manager at Wyndham Grand Chicago Riverfront, responded to this review, 21 August 2014
Hello

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are happy to hear you had an amazing stay and thank you for your kind comments. We do apologize that you encountered the challenges we had with the elevators and we are glad our staff was there to assist.

We hope to see you soon.

Regards

Juli Colon
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Chicago Riverfront

Property: Wyndham Grand Chicago Riverfront
Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
#29 Green Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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