My husband and I booked to stay at the Hyatt Regency for seven nights in July. It was part business (conference in the hotel), part pleasure.
Upon arrival the check-in lady politely told us that the hotel was overbooked that night. She could still give us our room but gave us the option of having the first night free staying at a local hotel (Allegra) and moving back to the Hyatt the following day. We decided to do this as it saved us a chunk of money and although it was a slight inconvenience we were happy with it overall.
When we arrived the next day we were given and upgraded, deluxe, room and it was lovely. We were on the 27th floor of the west tower with views of the river and lake which was great. The bed was AMAZINGLY comfortable although having sheets instead of a duvet cover was slightly annoying. The room was very clean.
Also, the only other downside was the slightly noisy aircon but we got used to it after a while.
All of the staff we met were incredibly polite and we don't really have any other faults to mention.
We would definitely go back and would recommend it to friends,
- Official Description (provided by the hotel):
- Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more less
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- Also Known As:
- Hyatt Regency Chicago Hotel Chicago
- Chicago Hyatt Regency
- Hyatt Chicago