We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Regency Chicago
Ranked #87 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
south yorkshire
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Very good Hotel”
Reviewed 29 March 2014

sorry for the late review we stayed at the Hyatt regency for 6 nights from the 17th march this was our second time in chicago as we are massive blackhawks fans and we love chicago itself the hotel was a very good as you walk in the Hyatt its looks fab the check in was excellent and we was upgraded to a bigger room for our 30th anniversary our room was very large as was the bathroom the hotel staff are extremely helpful the hotel big bar looks fab also 24 hour shop nice touch overal i wood stay at the hyatt again as we like to stay in that area of chicago this hotel is busy for conferences and is on a big scale not like the hotel monaco we have stayed in the hyatt has better hotel facilities but the monaco have a better standard of room Please Hyatt could you look at FREE WIFI thanks for a great stay

Room Tip: ask for a room away from the lifts on a corner and a high floor
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevenSouthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 31 March 2014
Happy Anniversary and thank you for your review of Hyatt Regency Chicago! It's great to hear you were able to enjoy your most recent stay at our newly renovated hotel for your 30th Anniversary. We hope to host you again for the next one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,593 reviews from our community

Traveller rating
    2,458
    2,526
    1,018
    383
    208
See reviews for
1,009
1,383
319
2,819
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,367)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Philadelphia, Pennsylvania
1 review
Reviewed 27 March 2014 via mobile

I came here for a 4,000 + person conference and most of us were staying at this hotel. I had to book my room at the last minute and still got a phenomenal price (cheaper than the group rate for the conference in fact--and that block was already used up so I was extremely happy). I never ceased to be amazed how efficient the staff. Case in point: many of us were checking out on the same day and the hotel sent us information in the early morning with 3 different options to check out, including leaving our room key in the room and departing at our convenience. Awesome! Also, I am very sensitive to dry air and they brought up a humidifier to use during my stay free of charge! I also requested free weights, a robe, and a lighted makeup mirror and that was all brought up free of charge. I've never had those four amenities available to me before at any hotel and it really made a difference!

The reason I deducted a star was because there were only 2 tiny drawers in the room. This made it difficult to unpack and I had to leave everything but my socks, nylons, and suits in my suitcase (the drawers were only big enough to hold my socks in one and my nylons in another; suits went in the closet). I literally lived out of my suitcase for a week! Not cool when you're a woman away on business and need to pack suits and casual clothes. I even called and asked if this was an oversight for my room and she told me this was how the room was designed. Very silly in my opinion.

Stayed March 2014, travelled on business
Helpful?
Thank Strateger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 31 March 2014
Thank you for your review of Hyatt Regency Chicago on TripAdvisor! I'm glad you enjoyed your recent stay with us and found our 'Hyatt Has It' program to really make a difference. We hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
leawood, kansas
Level 6 Contributor
453 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 27 March 2014 via mobile

This hotel has been updated....pretty modern and cool decor. Food is not up to hyatt standards...and i had at least ten different staff mispronounce my name..which never happens. Very nice workout facility; very expensive room service. Big convention/conference hotel.

Stayed March 2014, travelled on business
Helpful?
1 Thank colesloough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 27 March 2014
Thank you for your feedback for Hyatt Regency Chicago! I'm glad you were able to visit us and enjoyed our new Fitness Center. We hope to welcome you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2014 via mobile

I stayed at the Hyatt for a conference and really enjoyed the facility. The location was very convenient, staff was extremely helpful, and rooms were big for downtown Chicago. Since I was here for an event, the only issue I noticed was that the wait for the elevators was very long during busy conference times (I waited 10 minutes for an elevator one morning). However, the staff often let us use the staff elevator to offset this. Overall a great place to stay. Wish they had a pool or spa, though!

Stayed March 2014, travelled on business
Helpful?
Thank DaisyMayJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 27 March 2014
Thank you for taking the time to share your recent experience at Haytt Regency Chicago on TripAdvisor! I'm glad to hear you enjoyed our newly-renovated facilities and found our downtown Chicago location, guestrooms and meeting space to be great. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 March 2014

I stayed here in November 2013. I arrived on Thanksgiving and headed straight to the hotel. The ladies at the reception were welcoming and warm. They checked me in quickly and gave me a list of where was open for dinner and offered to make reservations for me. I went up to the room which was large and the view was spectacular. The room was extremely clean with plenty of towels and toiletries. I also phoned reception to see where the nearest store was as I had forgotten my hairbrush and they sent up a little bag with hair brush, hair dryer and slippers at no extra cost. Try and get a higher floor when you stay as I really can't say enough about the fabulous view. After a long flight I decided to order room service instead of going out. I ordered food, drinks and it was delivered quickly. The food itself was delicious and the staff were friendly. After I was finished I phoned and the trays were collected within 5 minutes. The shower was powerful and temperature easy to control. Slept soundly, the bed was comfy with lots of pillows (just the way I like it)

The location was great and there was always a queue of cabs out front if you needed to go anywhere. Very close to Magnificent Mile, Navy Pier and Millennium Park. The reception staff were amazing and had lots of helpful suggestions when I asked about opening hours of attractions over Thanksgiving weekend.

I really can't compliment the staff highly enough. Would recommend this hotel.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 27 March 2014
Thank you for your fantastic 5-Star review for Hyatt Regency Chicago on TripAdvisor! I'm so happy you were able to enjoy your Thanksgiving holiday stay at our newly-renovated downtown Chicago hotel and found our staff to be amazing. I hope you're able to make it back to visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Acton, Massachusetts
Level 6 Contributor
593 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 24 March 2014

This is an older hotel in the heart of downtown and they have well remodeled the lobby area. My room was pretty standard and perfectly functional. The heating suffered from being an older building and the bathroom was reasonable but not completely up to date. This is a huge and busy hotel with two towers so intimate it is not. The low key restaurant in the lobby area was surprisingly good - had the vegan pasta for dinner after arriving. Service in the restaurant and the room was prompt and pleasant. Wireless internet in the room was slow.

After two days of being in meetings went for a walk and it only took a few minutes to get to the main shopping area.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeBirdman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 27 March 2014
Thank you for your great comments regarding your recent stay at Hyatt Regency Chicago! I'm glad you had an enjoyable time at our downtown Chicago hotel and your found our location to be convenient to Chicago shopping. We hope to have you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level 6 Contributor
286 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 24 March 2014

This is a well located really big convention hotel. I was upgraded to a deluxe room overlooking the lake, but it was really weird. Here I have this tremendous view of the lake and they build a wall segregating the bed from the window. Basically the bed is facing away from the window towards the TV on the wall. Behind the bed and next to the window is the desk, which means that if you are trying to use your computer you get lots of glare on the screen. Fabulous view, but your back is to it the whole time. Furthermore they have put this dinky, what they think is probably hip and cool, couch in the corner which has no room to sit on and is incredibly uncomfortable. Not a hotel I would return to if I had a choice. On the other hand the concierge lounge has a great spread at 5:30, although you have to pay $4 for mediocre wine...still cheaper than $10 for mediocre wine.....and the service is really friendly, so that counts for something.

Room Tip: See if they have a room where you can actually lie in the bed and look out of the window.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia K, Manager at Hyatt Regency Chicago, responded to this review, 27 March 2014
We appreciate you taking the time to write a review on TripAdvisor! It's great to hear you were able to enjoy your recent stay and found the Regency Club to be have great offerings and service. We hope to have you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#21 of 190 in Chicago
4,603 reviews
Downtown / The Loop
Swissotel Chicago
Swissotel Chicago
#63 of 190 in Chicago
4,066 reviews
Streeterville
Sheraton Grand Chicago
Sheraton Grand Chicago
#73 of 190 in Chicago
4,968 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Fairmont Chicago Millennium Park
Downtown / The Loop
The Silversmith Hotel
The Silversmith Hotel
#18 of 190 in Chicago
2,066 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Chicago

Property: Hyatt Regency Chicago
Address: 151 East Wacker Drive, Chicago, IL 60601-3709
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Green Hotel in Chicago
#47 Romantic Hotel in Chicago
#52 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
#76 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Chicago 4*
Number of rooms: 2019
Official Description (provided by the hotel):
Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Hotels.com, Priceline, Odigeo, Ctrip TA, Ebookers, Southall Travel, 5viajes2012 S.L., TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hyatt Regency Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Chicago Hotel Chicago
Chicago Hyatt Regency
Hyatt Chicago

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing