Great location, but the pictures of the nice rooms shown in their website were not found during my stay. My gf and I stayed at the historic wing for a company mtg and got room 919. There are no views. Windows are taped all over. It is technically a dungeon plus the room is extremely dated perhaps that's what Historic wing means. The room does not provide enough light. First time at Intercontinental but fourth visit in Chicago. The Wit and Hyatt nearby are much better value and location. Spend your money elsewhere!
I have to make an update at 11:40pm as we are trying to go to sleep. Room 919 must be right above the ballroom which happened to have a wedding tonight. The music is jamming through the ground. We called the front desk and they offered to send security to tell the wedding to turn down the music. Dont think that's going to help. Seriously, don't get any rooms on 9th floor.
During my checkout, the front desk asked about the stay and i gave them all the details that i have written above. I must say their staff is actually quite receptive and they were apologetic and offered to do something i.e. buy us a drink at the bar. I also received a phone call from the hotel next day regarding the noise incident and again, they were very apologetic and offered me 20,000 pts to my account. It's a good gesture and probably the only other thing that could have been done was refund my whole stay. However, I will give 4 star to their staff for trying.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental