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InterContinental Chicago Magnificent Mile
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Reviews (4,987)
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2,410
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All reviewsmichael jordan's steakhouseexecutive towernew towermichigan avenuegreat locationmagnificent milefitness centernavy piermag mileindoor poolthe riveran upgrademini barking bedcorner roomfew blocksmillennium park
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Reviewed 2 July 2014 via mobile

Let me start out by saying we booked this room on Hotwire. Room was clean but small. Beds were comfortable but the location was great. We walked all over the city and hit all the tourist attractions on foot. Check in and check out was easy. There is a Starbucks in the lobby (we never got coffee there line was too long) each night we had a night cap at the Michael Jordan's restaurant. Don't pay full price this is not 4.5 star hotel but clean and the location is worth it. Pool and gym are also excellent

Stayed: June 2014, travelled as a couple
Thank tlyn1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

I cant fault this hotel on its location, the staff are also exceptional with service. However I think so the price you pay you should be getting more, the internet wasn't included, there is no view on the one side and all the amenities in the room are old i.e.. could use a revamp. The only reason I say these things is because I have stayed at other Intercontinental's and they have been amazing so I was a little let down when I stayed at this one. If you aren't fussed by a view or appearance then this hotel is perfect for a short trip to Chicago.

Room Tip: Try get a room on the west side because the east side has no views and people across the way can see in your room.
  • Stayed: June 2014, travelled solo
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Thank Dbnpoison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Chicago Magnificent Mile, responded to this reviewResponded 18 July 2014

Dear Dbnpoison,

Thank you for taking the time to share your review. I am delighted that you found our hotel staff highly commendable. On the other hand, it is disheartening to know that we were not able to meet your expectations when it comes to our room amenities. Please be assured that your comments are taken into serious account and will be used towards our improvement. I hope that you give us another chance to provide you with a better accommodation in the future.

Sincerely,

Faith R
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014 via mobile

We were in Chicago for a brief vacation and found this on priceline for about $140/night. For that price, it was the perfect home base for our trip. The location was perfect for what we wanted- museums, shopping, and time by the water.

I emailed the concierge before arriving, and Kathy's recommendations and help with tricky reservations definitely improved our overall trip.

I wasn't blown away by the room, but didn't notice any of the problems others have noted about the historic tower.

Our room was lacking a dresser to put clothes in and had a wall-mounted hotel hair dryer. You should also expect to pay for any extras- water, internet, etc.

Still, for the price we paid I would definitely stay here again.

  • Stayed: June 2014
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Thank HatesBaggageClaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

This hotel is on the Miracle Mile where you'll find tons of shopping however somewhat limited restaurants within walking distance. Bandera is next door and a good choice for dinner. The hotel is large and classy. Corner rooms offer the best views but the basic rooms are still very warm and inviting. PArking is $65/day.

  • Stayed: July 2014, travelled on business
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Thank firstmet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

We stayed one night for a wedding and were VERY pleased. Upon arrival, we were upgraded to a small suite which gave us ample room, lighting and space - tastefully new furniture.... Maid and amenity service was excellent, also. Bedding and linens very good.

Would have to agree the hallways are too warm, lobby unusual and difficult to meet socially with fellow guests, the Lion's Head drawing at every floor's elevator lobby could only have been better had it glowed in the dark and the elevators were slow and crowded.

Location was among the best in Chicago and the Lobby Bar and Michael Jordan Steakhouse are excellent!!!!

  • Stayed: July 2014, travelled with family
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Thank Chicagonative_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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