Me and my husband come to this property often since we are a IHG priority members .. had a few problems with our room but the front desk you need to retrain your entire front desk staff. I dealt with three separate individuals all poorer than the next, last weekend ., out guest service representative did make sure to be on her phone and chew gum while we checked in, her name was Kinga, she looked way to busy to make any nice gestures to us while we were waiting to be checked in... Irresponsible very rude and I would like to get an email response from a manager it was such a awkward experience since some rude comments were said to me and my husband way inappropriate that we packed out bags and check out to a different hotel. one word: harassment,
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental