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“overpriced but great location”
Review of Ambassador Chicago

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Ambassador Chicago
Ranked #96 of 190 Hotels in Chicago
Certificate of Excellence
Boston, Massachusetts
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“overpriced but great location”
Reviewed 20 March 2013

Beautiful and classy. Everything was clean and professional. Beds comfortable, a lot of light in the rooms, nice bathroom (not much water pressure)....horrible hallways...really? The design is beautiful hut I guess they forgot those.
We booked 3 nights online and called to extend our stay but this never happened. By that time the hotel was almost full and they asked twice what we paid online for their mistake. Also when we booked online We booked a Queen but received 2 separate beds. That was an easy fix. Just $25 more each night.
I would have given this place a 4 because of the beautiful lobby and nice and comfortable rooms but the aggravation of looking for a different hotel 2 days in advance, in the middle of spring break took away from the experience (we ended up going to Villa d'Città which was so fantastic)

Room Tip: Great location
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 9 May 2013
Thank you for your feedback and considering us to be "beautiful and classy."

I hope that you will visit us again.

Thank you.

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,626 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (331)
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English first
Level 1 Contributor
3 reviews
Reviewed 19 March 2013

Great location! Beautiful lobby an bars. Friendly staff! Felt very safe in the area. Good stay for a night out and shopping on the Magnificat mile!! Rooms CLEAN! The staff were awesome!! We've stayed in Chicago many times! Public was the best for location, price, size of room, adminities, and staff! Will stay at Public again!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Rsawesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 9 May 2013
Thank you very much for the 5 Star review.

We look forward to welcoming you back!

Regards,
Philip Dailey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, United States
1 review
Reviewed 18 March 2013

I usually stay at Hyatt properties, and I usually get a "comfortable" room with a nice view. I like to wake to the sunrise, or at least be reminded of where I am each day by looking out the window.

While I wasn't initially blown away by my back side view from my room, it wasn't until later that I realized there was so much to appreciate inside the hotel, that there wasn't much time to gaze out.

I arrived at the hotel for dinner at 7pm, and the bar and restaurant was already filling up with an attractive crowd. Being from LA, I appreciated the aesthetics. It almost equaled the visual and oral appeal of the dishes served at the hotel's restaurant, The Pump Room.

My room was spacious for any city hotel, but I had an upgraded floor plan. The design touches were enviable, and clearly Ian Schrager's perfectionist influence was all over the place. The bathroom reminded me of a pre-WWII apartment, but was completely updated and blended modern touches to the nostalgic space.

The minibar was well stocked, but I couldn't find a menu of prices. My favorite touch was the amenity drawer which had snacks, and other nick-nacks, along with a quality scarf and knit cap with a subtle and classy PUBLIC label sewn in. l would've taken them both to combat the Chicago wind and cold, but I wasn't sure how much I'd owe for them.

Room Tip: The X23 rooms are GREAT, but the lower floor overlooks HVAC
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  • Stayed March 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Armandaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 9 May 2013
Thank you very much for the 5 Star review.

We look forward to welcoming you back!

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 March 2013

We once again enjoyed our stay at the Public Hotel! Booking directly through a spring 2013 promo secured our room at a good rate. Upon arrival on the busy St. Paddy's Day weekend, we realized we would need more sleeping accommodations. We were upgraded for both nights to the Celebrity Suite for a reasonable upgrade fee for the spacious two room suite which accommodated our three daughters unexpected visits. All staff was top notch and service excellent. We commented that we didn't think the Floor Manager/Manager ever slept as he was always on duty and ready for great conversation. The Library Bar and Coffee Bar felt like one is sitting in their own home next to the fireplace. Valet parking service is terrific and a shout out to Sal and his crew who truly make waiting for the car or securing a taxi a pleasure. We will be back!

Room Tip: Our room was located on the street which became loud at bar time, but considering the celebrating ov...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Arendtfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 9 May 2013
Thank you very much for the 5 Star review.

We look forward to welcoming you back!

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Miguel de Allende, Mexico
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2013

This hotel is perfect for business or a getaway. It is in the best part of Chicago, quiet but in the center of everything. The restaurant and bar are always full and the food is great. Room was modern and clean with great toiletry products and beautiful bath. Staff is friendly and professional. Only draw-back is no spa.

Room Tip: Suite with the terrace is great!
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  • Stayed February 2013, travelled on business
    • Value
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Helpful?
Thank Proctorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 16 March 2013
Thank you for recommending that our hotel is perfect for both business and a getaway and that you thought our location is in the center of everything.

Please come back soon!

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 March 2013

Amazing! I was recently in a wedding and the whole wedding party as well as guests stayed at the Public for several days.
1: Service (absolutely remarkable)
The desk staff were fantastic - providing help with many details and arrangements. The door staff were great, helping transport many party essentials to the rooms. Christopher, the concergie, I love him. I honestly don't know what I would have done without him. He was always on beat and one step ahead. The restaurant/bar staff occompanied our rather large impromptu gatherings with ease. I honestly don't know if I have been anywhere with such seamless and impressive service.
2: The room
The design is modern, very sleek but still relaxing. Even my husband remarked that he usually does not like modern and he liked our room. We had a corner King room which was very roomy with a large bathroom. The large windows provided a nice view of the lake and the city.
3: The Room Service
I ordered many pots of coffee through room service (no coffee pot in room). The service is fast, even faster for their boxed lunches. The food was healthy and tasted amazing. Only minutes for a robe or toothbrush.
4. The location
The hotel was walking distance or a short cab ride to most Chigago attractions. We found that there were plenty of restaurants, shops, bars, and convenience stores within a couple block radius and felt safe walking at night.
I highly recommend this hotel for anyone planning a visit to Chicago's gold coast.

  • Stayed January 2013, travelled with friends
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Helpful?
Thank coveredbridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 16 March 2013
Wow! Thank you for such an outstanding review.

On behalf of Christopher and everyone here at PUBLIC Chicago, we are so pleased that you enjoyed your experience and we thank you for recommending our hotel.

We hope to see you again soon.

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 March 2013

As you walk in to the Public, you are graced with the most elegant display of chandeliers and captured into another element with the amazing scent of the hotel. We were very lucky to have been upgraded to a Loft. The room was clean and the staff couldn't have been more helpful and not jaded. It was a wonderful experience for our "staycation". We would do it again and will recommend the hotel to all our out of town friends and family.

Room Tip: Make reservations for the Pump Room in advance. It fills up fast. Enjoy the Library Bar's cock...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Advisor861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip D, General Manager at Ambassador Chicago, responded to this review, 16 March 2013
Thank you for the top notch review!

We hope to see you again soon for another great "staycation" at PUBLIC Chicago.

Regards,
Philip Dailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ambassador Chicago

Property: Ambassador Chicago
Address: 1301 N State Pkwy, Chicago, IL 60610 (Formerly PUBLIC Chicago)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#52 Business Hotel in Chicago
#59 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ambassador Chicago 4*
Number of rooms: 285
Official Description (provided by the hotel):
With a rich history rooted in Chicago’s Jazz Age, Ambassador Chicago is the city’s original boutique hotel dating back to 1926. Located in the heart of the Gold Coast, the iconic property has hosted the who’s who of the 20th and 21st centuries having served as a local beacon to countless celebrities. Uniquely individual, Ambassador Chicago is nestled among graceful mansions in a quiet, gilded neighborhood tucked into the center of the Windy City offering incredible views of Lake Michigan with easy access to Chicago’s main shopping boulevard, Michigan Avenue. With 285 spacious guestrooms, a 24-hour fitness center, two restaurants, thoughtful programming and amenities curated by local artisans and chefs, Ambassador Chicago maintains its distinct and legendary character while offering guests an authentic Chicago experience. ... more   less 
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago

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