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“Nice, really nice..” 5 of 5 bubbles
Review of PUBLIC Chicago

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PUBLIC Chicago
Ranked #90 of 187 Hotels in Chicago
Certificate of Excellence
Geneva, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice, really nice..”
5 of 5 bubbles Reviewed 26 December 2013

Service is their motto and they live by it. The atmosphere is a cozy minimalist, if there can be such a thing which there is with the wit in the design. Beds, pillows and linens are the top of the line and very comfortable. Shower pressure is like wonderful. Located in the Gold Coast just 2 blocks from Michigan Ave, who can ask for more?... And the holiday price was a steal.

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tamara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 29 December 2013
Dear Tamara K,

Thank you for your review of your stay with us at PUBLIC Chicago. I am glad your enjoyed the service my team delivers, the cozy minimalistic design, our comfortable beds and our great location in the heart of the Gold Coast. We look forward to welcome you back in the very near future.

Sincerely

Kathryn Day
General Manager
kday@publichotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,475 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (321)
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English first
Los Angeles, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 December 2013

Historic ambassador east was transformed into a hip and friendly hotel
The accommodations are lovely and the staff is very personable and accommodating
We were really impressed. The general manager Kathryn Day is very hands on!
We look forward to returning next year.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nellnicko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 24 December 2013
Dear Nellnicko,
Thank you for the wonderful comments! I appreciate you taking the time to review our hotel and am pleased that you had such a memorable experience. I am very proud of our transformation into PUBLIC and am even more proud of our exceptional team. I have shared your lovely compliments with them, for an impressive stay like yours is the experience we aim to create for every guest. Thank you again for your loyalty and I hope that you continue to choose to stay with us in the very near future.


Sincerely,

Kathryn Day
General Manager
kday@publichotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 December 2013

From the front desk to the security officers everyone was amazing!! Steve in security was a delight! He made us feel so special. He carried our bags and also got us a cab without me even asking, its like he read my mind!, And colleen at the front desk was also amazing upon checking out. It was very early in the am when I checked out and both were just smiling and pleasant. VERY HARD to find employees who are so happy early in the morning! The staff and incredible ambiance makes this place very special. The location is awesome and the neighborhood is quite. 5 stars!!!

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank michiru2333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 26 December 2013
Dear michiru2333,
I am very pleased that you enjoyed such a memorable experience with us! I want to thank you for the lovely review and even more for your continued loyalty to PUBLIC Chicago. We work diligently to create a spectacular environment and seeing your happiness is what makes all our efforts worthwhile, and I am especially grateful for your comments on the service provided by Steve and Colleen.

I have shared your comments with my team and I want to thank you again for taking the time to share your thoughts. We hope to have the opportunity to host you again in the very near future.

Sincerely,
Kathryn Day
General Manager
kday@publichotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

I'm in Chicago at least monthly for business and, after rotating among half a dozen other options, have settled on The Public as the best spot. It's always clean, always hoppin' and almost always a good, fair price. The Express breakfast is a great idea, always well executed and room service is from the Pump Room - you can't really beat that.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 21 December 2013
Dear Brian H,

I am so glad you have found your home away from home at the PUBLIC Chicago. Thank you for your comments on our PUBLIC express breakfast option, we are glad you enjoy it, as well as the offerings in the Pump Room. I look forward to welcoming you back on your next visit to this area.

Sincerely,
Kathryn Day
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

Our daughters live in Lincoln Park and Old Town, so we like to stay at the north end of the Michigan Avenue shopping district. We also have friends that live on the Gold Coast, the hotel is a couple blocks west of them. So we love the location, and it is a very nice neighborhood.

We recently stayed in a loft room VERY nice and roomy except the bathroom smaller. Bed across from living area then a desk beyond that. Felt like we were in a condo, very roomy, with a huge closet too.

READ the little book in your room about how they do things, dial 33 for whatever you want, whenever you want it. Every employee takes an unusual interest in making sure you have what you need. Otherwise it's quiet, they don't bother you, we have stayed at very nice hotels, here you have the basics and you call for anything extra. No free coffee in the lobby in the morning, but they have a library where you can buy a latte, juice rolls etc, egg sandwiches are great. They will also bring to your room in minutes if you dial 33.

Public is a new concept that is a little different than most hotels, and I like it, we will return for sure!

Room Tip: get a loft room, or buy an upgrade to any larger room,
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ted W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 21 December 2013
Dear Ted W,

Thank you for a great review of your experience at the PUBLIC Chicago. I am so glad you and your daughters enjoyed our Loft Suite. I am especially thrilled you enjoyed the service provided by our team of staff, I am so proud of the service they provide. I am glad you enjoyed our Library Bar and the morning coffee and offerings there. I look forward to welcome you back in the very near future, and would like the opportunity to meet in person then.

Best regards,

Kathryn Day
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
atlanta
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

This hotel is located off a busy thoroughfare down a quiet street. You can walk south and have a huge selection of wonderful restaurants to choose from. Walk two blocks east and you are on the lake. Walk north and meander through a beautiful neighborhood of restored homes, including the local Cardinal's residence. Great coffee nook and fireplace for lazing an hour away.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank leslieannAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 19 December 2013
Dear LeslieannAtlanta,

Thank you for taking to the time to share your thoughts! I always appreciate comments such as yours, for they make all our hardwork worthwhile. As you noted, we are nestled in a beautiful neighborhood with vibrant restaurants and architecture surrounding us on all sides, and I am so glad you had the opportunity to share our wonderment. Thanks again for staying with us, and I hope that we have the opportunity to create a memorable experience for you again soon.


Sincerely,

Kathryn Day
General Manager

kday@publichotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, AL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

This hotel was great. Beautiful décor- loved the atmosphere and ambiance throughout the lobby, restaurant, bars, rooms, etc. It's on a beautiful street in a great location. Everyone was very friendly and helpful and timely. The Pump Room restaurant on the first floor is great. We chose to eat there because of it being a Jean George restaurant, and it did not disappoint. We got drinks at both the Pump Room and the Library. Both were hoppin at night- not too loud but just fun enough. Would definitely stay there again and recommend.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ltrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, General Manager at PUBLIC Chicago, responded to this review, 19 December 2013
Dear Ltrane,

Thank you for the wonderful comments! I am very pleased that we were able to host such a memorable experience. Jean George is such a talented chef, and I am glad that you were able to enjoy his cuisine as much as we do. I appreciate your loyalty and hope to have you stay with us again in the near future.

Sincerely,

Kathryn Day
General Manager

kday@publichotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PUBLIC Chicago

Property: PUBLIC Chicago
Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#52 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Official Description (provided by the hotel):
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Agoda, Hotels.com, Odigeo and TravelUp so you can book your PUBLIC Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago

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