I could not decide if this was a high end 4 star or a low end 5 star. I chose the hotel based on location and a special rate available for elite customers. I would have been let down if we paid the full price. We had issues with the shower plumbing but the front desk said they would comp us some extra points. They have a coffee/refreshment area in the library at the lobby level but it was always in need of replenishment. We were loaned a nice umbrella during a rainstorm. The hotel is not conducive to sound sleep due to ambulance traffic and noise from the outdoor bar. The spa was nice and there is an indoor pool. I Would only stay again for a low rate or Hotwire. If you are looking for a true luxe 5 star place I can think of 3 within walking distance. Soap and amenities were average. The room freshness was a drab brown and black and was not my style. The house keepers were very kind and dashed in to clean the room as soon as we left. The basic room light switches also require an electrical engineer to operate efficiently. Sorry I wanted to love this place but in the end had an average experience. Request a room away from the elevators.
- Official Description (provided by the hotel):
- Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travel Republic (UK), Hyatt Hotels Corporation, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, HotelsClick, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Park Hyatt Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Hyatt Chicago Hotel Chicago
- Hyatt Chicago
- Chicago Hyatt