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“Ideal for Water Tower”
Review of Raffaello Hotel

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Raffaello Hotel
Ranked #102 of 192 Hotels in Chicago
Reviewed 6 July 2014

Situated quite close to the Water Tower you are on that end of the M Michigan Drive and the Magnificent Mile. Plus the other way you are close to the Lake Front.
Small lobby but our room was great, we were upgraded to an apartment. Bedroom and lounge.
Staff were great helped with ideas what to do and how to book. Plus we were given free, "hessian" bags.

  • Stayed: May 2014, travelled as a couple
    • Location
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Thank cisco66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,171 - 1,177 of 2,186 reviews

Reviewed 5 July 2014

Although I know an early check-in is not always possible, waiting 5 hours for a room to get cleaned is unacceptable. Jose was not even nice about not being able to accommodate me. I ended up getting a room at the Residence Inn/Marriott. Service and friendliness was not on his checklist. I recommend a more welcoming front desk agent to avoid further complaints.

Drumbar was only thing that makes me want to return to Raffaello.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with this hotel
Thank Tjacobs2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Clean and comfortable room , welcoming staff, valet or self parking, nice but noisy bar at the rooftop, walking distance to many major city attractions. When in downtown Chicago, this is the place to stay.




  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Avner P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Great little Hotel tucked away just off Michigan Ave. Drum Bar is definitely worth checking out if your into Cocktail culture. Nice rooms with all the amenities. Will definitely look into staying here again

Stayed: July 2014, travelled solo
Review collected in partnership with this hotel
Thank Erich B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

Overall we had a good stay. Please be aware that there is an additional hold to your account for each day that you stay. The room needed more lighting. Our information said that it had a dinette. In reality, it was a dorm fridge and microwave.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

Best Night sleep ever. The room was clean and comfortable. Staff was friendly and the upgrade was unexpected but much appreciated !! I would definitely return over and over again. The only downside was the extremely small elevators that sometimes took a longer time to use.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank KEKE0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

While I was satisfied with my stay at the Raffaello there were a few things that would cause me not to recommend it or return in the future.
On the pro side the room, while small, was functional and clean with a comfortable bed.
Can't beat the location.
In room fridge, microwave, rain head shower and Kurig coffee maker were nice touches.
Cons for me included a staff that did not really seem particularly engaged in the guest experience, no one was rude or overtly unhelpful, just found them aloof.
They put a $400 hold on your debit card but you can't charge anything other than the minibar to your room, this seemed excessive.
The late check in (4pm) when compared with surrounding hotels seemed unreasonable.
Two small slow elevators for 18 floors resulted in some significant wait times.
All in all not a bad experience just one I would chose not to repeat.

  • Stayed: July 2014, travelled solo
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Thank alan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raffaello Hotel

Address: 201 E Delaware Pl, Chicago, IL 60611-1713
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#60 Romantic Hotel in Chicago
#62 Luxury Hotel in Chicago
#69 Family Hotel in Chicago
#70 Business Hotel in Chicago
Price Range: £74 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
Official Description (provided by the hotel):
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 
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Also Known As:
Raffaello Hotel Chicago

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