I stayed at this hotel 2 nights for a work conference, and I generally agree with most posts on the website. Quick summary of the experience below....
Location - I'd rate as very good. River view was nice. Decent walk to most interesting Chicago sights, restaurants, etc.
Lobby - nicely appointed, handled the multitude of conference attendees wandering around quite fine. Lobby bar was decent, with a nice view of the river.
Room - very standard. I found the bed a little too firm, and I like firmer beds. The bathroom was very tired and beaten. I was surprised at low quality amenities & towels found in the bathroom for a decent Sheraton hotel. Noise level from the street and between rooms was non-existant, but from the hallway was noticeable due to thin doors. Found popcorn on the carpet when I checked in, not a huge deal but makes me question the quality of the cleaning staff.
Other - staff was generally friendly
Would I stay again? For work...likely. For personal...likely not, unless on sale!
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
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- Also Known As:
- Chicago Sheraton