I checked in for one night for a quick business meeting. Getting in way past my planned arrival time, I was afraid I'd get a crappy room. No. In fact, I was happy to get a little corner room that was tucked away, quiet and peaceful after a long trip. The check in was swift and very professional. Front desk staff were exceptionally gracious and helpful. I got into my room to find that though very dated, the room was clean and fresh, especially the bed. The linens were soft yet crisp in appearance. The only complaint about the bed is that the pillows were far too soft; a recommendation would be to place a variety of pillows on the bed. The bathroom has very old tile and marble, and the faucets need updating. What saved it was that everything was very clean. Television reception was excellent as was internet reception. Shower hot water was plentiful, and the towels were soft and clean (they could be bigger though). The next morning, I had breakfast in the hotel restaurant - it was pricey but served quickly. The food was hot and the service again gracious. As far as location for business or pleasure - exceptional. Walking distance to most everything. I can't give this property a very good because the bathrooms really do need attention, the room and hallway paint/carpet do as well, but aside from that, I'm sure I'll be staying here again.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
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- Also Known As:
- Chicago Sheraton