Everything about this hotel is lovely. It's charming and quiet, with a touch of elegance. The staff are very friendly and the rooms are delightful.
Definately recommend this hotel for anyone who want to be where everything is. Everything is walking distance.
The maid service is very kind also! Milly (one of the people who cleaned our room) was very polite and thorough! Thanks Milly!
Love this trip!
Thanks willows!
Our day started with meeting Tony, an extremely personable & knowledgeable concierge. Everyone who worked there was very helpful. They have a small menu with great prices for when you need something to eat and don't feel like leaving the hotel. Easy to get to the park, and downtown. The street was quiet and we enjoyed our stay very much. Will stay there again on your next visit!
My daughter and I spent a wonderful ten days (and nights) at "The Willows".We enjoyed the neat hotel in a very pleasant neighbourhood. As tourists in Chicago we were very glad to be able to reach all sights without any difficulty.The hotel staff was extremely friendly and eager to help. The (complimentary) breakfast was more than sufficient to start a busy day. For lunch and dinner thre were a great variety of restaurants in walking distance. On the whole, "The Willows" has proven to be a lucky choice.
A larger group of 14 of us came in for the weekend to see Chicago and a Cubs game and couldn’t have been happier with this hotel selection. The location of the hotel was great…it was just off one of the main streets but near plenty of stuff to do and only a short walk to Wrigley Field. The hotel is on the smaller side but is very clean and maintained. Tony and Adrian at the front desk were very helpful the whole weekend. From taking up our bags, to calling all of us cabs, and recommending places to go they consistently provided great service. I would have no problem staying here again if in the area.
This hotel is an excellent choice if you want to be removed from the Loop and Magnificent Mile crowds, although you're an easy bus ride away from those places. This is in a beautiful residential neighborhood without any touristy vibe (I'm a former Chicagoan and I prefer this), close to the lake and Lincoln Park, including the zoo. It's also close to Wrigley Field. Some reviewers indicate that their rooms were small, but mine was actually huge. The breakfast was perfectly fine. Recommended for those who want to have a little distance from crowds and an experience resembling that of people who actually live in Chicago. Not recommended for those who want to walk out the front door and immediately encounter tourist sites.
I want to commend the employees, Tony and Adrein, for their care and attention during our stay at The Willows. They were so welcoming and very graciously helped us when needed. My daughter came up to be a patient at the Diamond Headache Clinic and I remained at The Willows and could not have chosen a better place to stay- very clean, nice area, spacious rooms, and helpful staff . No doubt we will be returning here on our return visits.
