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“Great stay!!! Staff is outstanding!!!”
Review of The Willows

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The Willows
Ranked #79 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 16 October 2012

This is a wonderful quaint hotel in the Lakeview area. Stayed several days...comfortable, pleasant, clean property with outstanding staff. Friendly, helpful, courteous in every respect. Housekeeping and breakfast personnel were thorough and professional. Did not meet every staff member, but specifically enjoyed Adrian, Felix, Ricky & Eric!!! Looking forward to a return stay later this month. Highly recommend....you will not be disappointed.

Room Tip: Several room options...ask the staff and they will help you choose the room that best suits your nee...
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  • Stayed: October 2012, travelled with family
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Thank step515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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785 - 791 of 982 reviews

Reviewed 16 October 2012

Nice hotel, wondefull, helping stuff, Thanks - Felix, Adrian, Mauricio, John, good breakfast, good classic music in lobby during all day, real european flavor,easy to reach downtown by bus or train, very good reataurants nearby, and all what you need.

Room Tip: good rooms
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  • Stayed: October 2012, travelled as a couple
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Thank AnatJerusalem_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2012

My stay was short but I found the room to be a great restoration with amazing spaciousness, luxurious appointments, and all of the amenities one would expect.

Not a problem for me, but possibly for some, would be the small closet and window airconditioning (which was effective nonetheless.)

Staff were terrific and the location ideal, and I got a very reasonable rate for the location and market!

  • Stayed: August 2012, travelled solo
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Thank tnmarky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Been looking for a small boutique hotel, found it by coincidence and really enjoyed every second! Went for the weekend for the Chicago Marathon.Hotel is just nice, the staff was very helpful and very friendly, e.g. Ricky and Adrian. Continental breakfast can mean anything starting from muffin and coffee only and I was really positively surprised! The neighbourhood is beautiful and the major CTA lines are in walking distance making everything in chicago easily accesible. I am travelling a lot and these small hotels make the difference for me. Definetly I will come back!

  • Stayed: October 2012, travelled solo
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Thank Andreas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Stayed in The Willows for 2 nights in September. The rooms were pleasant, quiet and clean. Beds very comfy and an ample breakfast was included in the price. Staff were pleasant & helpful. The hotel is in a lovely part of chicago with nice pubs, restaurants and shops. If we go back to Chicago I would definetly stay here again.

  • Stayed: September 2012, travelled with family
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Thank CardiffMano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

Our 3rd visit, and I can report that all is wonderful, as usual. Classical music and breakfast in the elegant lobby, a very reasonably priced honor bar, a great room - we stayed in a two room suite - and shopping, restaurants, a movie theatre, park, and public transportation all within walking distance, make The Willows a perfect destination. A special thank you to John B. for his attention to detail, and to Ricky for his help. We'll be back.

  • Stayed: October 2012, travelled with family
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Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

We love this neighborhood after staying at the beautiful Willows hotel last week/weekend. The hotel was beautiful and is on a very pretty side street. Coming and going, we really felt like we were a part of the neighborhood and actually lived here. We can't wait to go back to take in more of what it has to offer - we had no idea there was so much going on outside of downtown. We met Tarek when checking in and he really knows the area very well and directed us to all the fun hot spots in the Lakeview East neighborhood. We had the best time and still have a list of stuff we didn't have time to do!! Tarek was so nice and had so much insider knowledge of Chicago, and especially this neighborhood. Definitely staying here again and can't wait to be back!!

  • Stayed: September 2012, travelled with friends
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1  Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Willows

Address: 555 W Surf St, Chicago, IL 60657-6020
Region: United States > Illinois > Chicago > Lakeview
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites
Hotel Style:
#17 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Price Range: £62 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willows 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Willows Hotel Chicago
Willows Hotel Chicago
Willows Chicago

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