If you are visiting family or friends in the Lincoln Park/Lakeview area this is THE hotel to stay at for a relaxing, hassle free stay. We stayed at The Willows Aug. 14 - 17. Were lucky to find a FREE parking spot on the street right next to the hotel. We found the staff to be quite pleasant and very interested in making sure that our stay was exceptional. check-in was simple and efficient. Our room (King Suite) was spacious and clean. I have heard that some other rooms are shockingly small as this is an older building. There were a couple of "quirks". The remote for the bedroom also inadvertently changed the channels for the sitting room TV! Ha! The bed was quite comfortable. Wi-fi was strong and no hiccups.
I can't say enough about Adrian, Eric and Ben who made our stay above and beyond.
Why 4 stars and not 5? Two main things. First, the towels are quite old and small. We had to ask for extras, you need two per shower. Let's invest in some new towels folks! Second, the breakfast is marginal at best. They have some severe space limitations as the front lobby was not designed to be a breakfast area. I really don't enjoy starting my day in a jam-up of people. hovering over the microwave, toaster, coffee, etc. The fare that was offered was humdrum. It's a shame because with a little bit more of an investment you know they could be getting fresh baked goods, juices and cereals. A hard boiled egg is the only protein they put out there and the one egg I got was over the hill. Given the prices they charge you expect a bit more than what you would get from a bottom rung hotel chain. These two things are not hard to fix.
All in all it was a very nice, stress free stay.
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- Also Known As:
- The Willows Hotel Chicago
- Willows Hotel Chicago
- Willows Chicago