Just back after spending 5 days on business in Chicago at The Drake Hotel.
What a wonderful team of people at the Drake. Sara Wisonski is absolutely one of the most professional, accommodating and diliigent people in sales....nothing was a problem from the day i first dealt with her to the event itself......employee of the year!!!!
Tom at the front desk in his job a good number of years and again Customer focused from arrival to departure an asset to the job and front desk some of the others need to watch him closely and learn! The Concierge team Donald and Andrea simply professional,courteous and so helpful.
Accommodation was simply to a very high standard and again friendly and helpful.
This is an old world charming Hotel with the very best of staff! This is the consenus of the full delegation of over 12 rooms which included our Mayor who felt it was a Palace with a home from home feel
Looking forward to being back in June!!!More